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"The staff was awesome. Giovanni was very helpful. Always pleasant made my stay great."

"this hotel is amazing! it’s so nice. the staff are extremely helpful and took our bags up and helped us book a dinner reservation. our room even had a sauna! the room was extremely clean as well. very centrally located, which made it easy to do the big florence sightseeing. also close to some good shopping and restaurants! would recommend staying here!"

"The staff was great. The hotel offered many amenities that you don’t see in a lot of other hotels. Rooms were very comfortable and were soundproofed. Very quiet"

"Amazing service and view, great experience "

"Great room , amazing service , and an absolute spectacular Breakfast !!! One note: like most downtown or center city hotels, you will hear noise from outside (people being loud late at night) but it’s all good and we had a nice stay. Room was clean and had plenty of space. Thanks for having us :) "

"Fantastic service, exceptionallly clean room, free drink and minibar was a nice addition. Highly recommend. Lovely coming home after a day sightseeing."

"Excellent location, convenient for all the main tourist sites. Room was very clean and quiet. Buffet breakfast had great selection. All the staff very friendly and helpful."

"Clean room , friendly and very helpful staff"

"Amazing hotel! Centrally located, very nice room and staff is great! Breakfast is the perfect place to begin your day with the incredible views and a good pizza place right across the street. "