Chelmsford Hotel Guide - Forest Drive Shops hotels in Chelmsford, United Kingdom.

"Great rooftop pool"

"We were awoken by hotel stay at 5am two mornings running as they needlessly used a leaf blower to "tidy" the hotel grounds outside our room."

"Beautiful view from our room. Restaurants are highly recommended. Friendly staff. In general, yes I do recommend this hotel."

"Very small and well organized room!"

"Beautiful, peaceful place to stay. Quite different from other hotels I have stayed at. Lovely rooms and spaces throughout the hotel. Staff very polite and friendly. Will definitely use again."

"Air conditioning broken and flashing and beeping on and off all night, housekeepers quite loud near room doors very early, the window was a tiny high up glass panel, couldn’t open or see out of it. "

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"The room was clean modern and spacious. It was strange however, that they gave us a room on the 8th floor— which the elevators did not go up to and so we had to take the stairs— and when we explained that we have slight physical issues which makes climbing stairs difficult, we were told we should have picked a different room category then (how were we supposed to know that?). In fact, my only grievances with my experience at Tower Suites were with the staff who were all smug, condescending, short, and passive aggressive. I believe for the premium of this hotel, the staff should be receiving better hospitality training. "

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"