Standard Double Room, 1 Double Bed ( Loch View) | View from room
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Reviews of The Lodge On The Loch

3.5 out of 5
The Lodge On The Loch
Onich, Fort William, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 165 reviews" "
Rating 8 - Good. 51 out of 165 reviews" "
Rating 6 - Okay. 28 out of 165 reviews" "
Rating 4 - Poor. 14 out of 165 reviews" "
Rating 2 - Terrible. 12 out of 165 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Lovely room with a view.
Stayed 1 night in Apr 2024

2/10 Terrible

taylor

Stayed 2 nights in Oct 2023

4/10 Poor

Hayden

Business traveller
Disliked: Cleanliness, property conditions & facilities
No one on reception when I arrived, room smelt damp, mould in the shower cubicle, shower cubicle doors didn’t shut properly, no soap in the soap dispensers, sink plug didn’t allow water to run away properly, shower tray filled with water when having a shower, bathroom door handle was laid on the floor, and toilet so close to the shower you had to ride side saddle.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property which matched it’s description

2/10 Terrible

Desmond

Disliked: Cleanliness, property conditions & facilities
This is an outrageously inadequate hotel. It is unwelcoming, with a pathetic bar, poor restaurant and unloved rooms with uncomfortable beds. At £175 a night it is an absolute joke. Oh, and no soda in the bathroom and then sink was blocked. Avoid it.
Stayed 1 night in Sep 2023
Response from Leon Cabral on 20 Sept 2023
Dear DesmondLet's be clear on this. You arrived and you just wanted to cancel for free, without even seen the room. When told that you have to pay a cancellation fee , you agreed to stay in the room. When the receptionist took you to the room , you said to him that the room was nice and that you would stay. Next day you had a late check out, for some body who dislike the Hotel so much, is a bit weird.All the best.

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good staff, lovely view. Hotel is a little shabby, and over priced for what it is. Would only recommend if it was cheaper and if you really wanted the good view.
Stayed 1 night in Sep 2023

6/10 Okay

Bernard

Liked: Staff & service
Ok
Stayed 1 night in Sep 2023

8/10 Good

Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy access, very large room and bathroom. Fresh towels. Restaurant is good. Very friendly staff. Mattress is a bit old.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very nice stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very helpful and happy to assist.
Stayed 1 night in Aug 2023

6/10 Okay

Judy

Disliked: Property conditions & facilities
Needs updating
Hotel room v ropey, although views amazing. Cheap bedding and a very old bathroom with no shower attachment! No plug chain. O/f furnishings. DownstIrs loos no soap or loo roll and mouldy floor/wall. V nice staff, but not enough of them. Other rooms looked better, so maybe we were unlucky but expensive for what we had, even though we were paying high season prices.
Stayed 2 nights in Aug 2023
Response from leon on 25 Aug 2023
All that for just a breakfast for free... That is your value...

4/10 Poor

Mathew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was really disappointed in this hotel. When we walked in to check in, it was seriously creepy- no lights were on and no one was around, and the hallway leading to our room was giving the shining hotel vibes. There were crumpled up dirty towels in our room and garbage littered throughout. Lodge on the loch needs some serious updating.
Stayed 1 night in Aug 2023

2/10 Terrible

Vhairi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tazeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loch view room!
The place was beautiful with gorgeous views of the Loch. There's a restaurant on the premises and free parking.
Stayed 1 night in Jul 2023

8/10 Good

Susette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with beautiful shower
Stayed 1 night in Jul 2023

10/10 Excellent

Kellie

Travelled with family
Liked: Staff & service, property conditions & facilities
We had room 14 and it was very nice . Staff was helpful but a little short staffed, not there fault. Room was clean, pretty and was a nice surprise! I spent $300 and got much less so was happy. One thing I did not like was the water kept changing from warm to freezing in the shower. Also was asked not to toss toilet paper down the toilet out in a waste can which I found very odd . Other than that it was fine .
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great stay very welcoming host really enjoyed the location and the room was fantastic.
Stayed 1 night in May 2023
Response from Leon on 19 Jun 2023
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

8/10 Good

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived after delays at 9pm after phoning ahead to let them know... the chef did fantastic plates of pasta, all the tastier for being back in the warm after a too-long journey! Bedroom was decent, if old - took a bit to warm up the room (we arrived when it was already well dark) but after that, no real complaints. Really appreciate the efforts of the staff to make our stay welcome.
Stayed 1 night in Apr 2023
Response from Leon on 19 Jun 2023
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with beautiful view. Good food and friendly staff
Stayed 1 night in Apr 2023
Response from Leon on 20 Jun 2023
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best

4/10 Poor

Donald

Travelled with partner
Disliked: Staff & service, amenities
An odd experience. Room was clean with a nice view, but lacked basics like extra pillows and maybe some biscuits. Service rather cold and minimal, not exactly welcoming. We were shown a restaurant menu but it looked poor and there was nobody else dining, so we went out for pizza. Nobody offered us breakfast. No outside lighting despite dark night. Nobody at checkout when we left next day, then exited the place into a cloud of toxic smoke: the staff were burning beds on the front lawn. What?! I'm a Highlander and believe in Highland hospitality. It's clear to me that a lot of Highland hotels are getting bought up cheaply by people from outside the area who haven't a clue how to run them. Beware. Hospitable it was not.
Stayed 1 night in Oct 2022

10/10 Excellent

Maria Teresa

Stayed 1 night in Oct 2022

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussies on your.
Friendly staff. Views from our room, where stunning! Huge room, with huge bathroom, with super big bath.
Stayed 1 night in Sep 2022
Response from leon on 8 Oct 2022
you are very kind Fiona !!! thank you very much !!!

2/10 Terrible

John

Disliked: Property conditions & facilities, room comfort
Not on the return too list!
Building is in an excellent location with a stunning view, gardens are overgrown , signage is faded rooms are sparse but clean. The building was cold and the internal reception lights were switched off, looked like it was closed.
Stayed 1 night in Sep 2022

8/10 Good

Timothy

Stayed 1 night in Sep 2022

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
We ordered Salmon for dinner , the potatoes were hard. The only draught beer on tap was Guinness. The lady on reception was very pleasant and helpful.
Stayed 2 nights in Sep 2022

8/10 Good

Rosalee

Stayed 1 night in Sep 2022

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We booked a cheaper room with a mountain view. Instead we received a wonderful view of the loch. It was a real highlight. The hotel itself is very dated and has major retirement home vibes. That said, I enjoyed it a lot! The bath was massive and had a button to start the jets… however it didn’t work which was a big disappointment. By far the worst part was all the noise from the other rooms! You could hear word perfectly what other guests were talking about and the moment those above you woke up… so did you because of all the noise! If you’re a heavy sleeper, then you’ll be fine and you’ll probably love the views!!!
Stayed 1 night in Aug 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had trouble finding it because of cell phone and gps issues.
Stayed 1 night in Jul 2022

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPECTACULAR. Absolutely SPECTACULAR in every way. The owner and brother are WONDERFUL people. The view is incredible. We had 2 rooms and they were both absolutely the best. Artfully constructed and decorated. Everything was beautiful and lovely. In my room, I could see the view of the lake while taking a shower. So clever the way they designed this. I hope fate returns me to this beautiful slice of heaven.
Stayed 1 night in Jun 2022

2/10 Terrible

John

This hotel was so bad that we left without staying even though we had paid.
Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, lovely room with a view, friendly staff both at reception, Brazilian and at restaurant, Hungarian..... The only thing that was annoying was that the neighbours snored all night. It's unthinkable that a hotel owner can refurbish rooms so beautiful ly but not sound proof the walls. Otherwise wonderful. Dr David Chew OBE
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Great views and bath tub
Bit tired and run down ... More of a youth hostel feel to it .. Big bedroom with terrific views and big bath tub , probably it's best saving grace. Would not recommend or go back again
Stayed 1 night in May 2022

6/10 Okay

Khosro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived and when we were leaving no one was at the reception and we didn’t get the room service.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Weekend break
Location of lodge in stunning, view from front windows are amazing. Hotel needs to be refreshed, rooms, hall, lounge look very outdated. At the same time hotel in general is clean. Food is rather average, and would recommend restaurant in Balachulish The Laroch for a dinner.
Stayed 2 nights in Dec 2021

4/10 Poor

Sharon

Rubbish
Stayed 3 nights in Nov 2021

8/10 Good

Beverley-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable large, spacious rooms with amazing views over the loch. Customer service went way and beyond expectation. Beautiful location. Could have the fire going in the lounge in the evening. Hotel may be a little 'tired' in places.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
Overall a good hotel. Beautiful location, the rooms are fine, although things like the bar and restaurant close very early. The staff were very friendly and were very happy to make a number of changes to the menu in the restaurant to accommodate dietary requirements. It isn’t the most modern hotel but it certainly has character
Stayed 1 night in Oct 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view! Great place to relax! 5/5
Location: Google & iphone maps has the wrong location of the hotel. The receptionist even claims that mails by post were sent to the neighbouring houses (one is abandoned shed, the other is an apartment). Otherwise, the view is from our room is GREAT! We can see the lake and the mountains. 5/5! Reception: We called the receptionist to guide our way, and he was friendly enough to assist us. The check-in was smooth and he was able to accommodate our request to place us in a ground floor since we have big luggages. Hotel: The hotel is lovely! Cozy reception area. Two lounge for book reading with a view, another lounge with a couch and fireplace for drinking or chilling during the night. We did not avail breakfast but the restaurant looks nice and meal charged at £15 per person. Room: HUGE! Worth the price! Clean and cozy. There is a big window from floor to ceiling so we can see the lake and the mountains. The bed is huge and comfy. The room is chilly at first since the heating was just turned on when we came. There are two la-z boy chairs where we can recline and relax. One double bed and single bed is in the room. It contains a private bath with towels, shampoo and body wash. Hot water works fine. Cr gets really chilly since there is no heating inside. No slippers were provided, and the floor is cold, it’s a good thing that we have slippers with us. Overall: 5/5. Will definitely come back and request for the same room.
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Gregor

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not kid friendly at all.
I went on a trip with my 2 year old son and this hotel was not suitable at all. From the lack of any kids menu for dinner to the dirty looks looks from staff while my son was getting impatient waiting for food. When I went to book dinner I was asked if I would be bringing my son down with me (I certainly wasn't going to be leaving him in the room on his own). The room itself was large and comfortable and good value for money but definately not kid friendly.
Stayed 1 night in Oct 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short notice booking. Staff were friendly and efficient. Nice views.
Stayed 1 night in Oct 2021

4/10 Poor

John

Disliked: Amenities
It was a a nice room but the wi-fi was almost non existent and there was no breakfast included. We had one meal there. I was hungry from a days walking so I ate it. They didn't ask if the food was OK until we went to pay. I commented the Lasagne was the worst I'd ever had. The waitress said I was wrong. It was the best!!!!
Stayed 3 nights in Sep 2021

8/10 Good

keith

Travelled with partner
Liked: Cleanliness, staff & service
the good points, the room was large clean with spectacular views,some of the fittings were looking a bit dated but overall we were pleased, the staff were friendly and helpful The food was ok, but we`ve had better (and worse :)) The biggest negative was the exterior appearance it made the place look shabby, so a bit of gardening and general tidying would be nice, overall though we would go back
Stayed 1 night in Oct 2021

10/10 Excellent

Dudley van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Loch and the staff were all extremely friendly and helpful. Would definitely recommend this for a two day stopover.
Stayed 1 night in Oct 2021

4/10 Poor

JGV

Liked: Cleanliness
Disliked: Room comfort
Cold comfort at the Lodge
The welcome at the hotel was not too professional and we found our room very cold. We managed to warm it up somewhat after a few hours. The food was ok but the surroundings not inspiring. The price of the room was high at £109 and this didn't include breakfast. We did not stay for breakfast
Stayed 1 night in Oct 2021

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Below average hotel. Excellent views
Slightly overpriced. Luke warm reception. Tired looking hotel. Dodgey wi-fi. Noisy and chilly room. Fantastic views. Big bath although spa feature not working.
Stayed 2 nights in Oct 2021

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service
Way over priced £170 for a night????
If you are happy with the bar closing at 9pm and you don’t mind children playing football in the reception and you don’t mind the dining room floor swept up from the night before. Finally paying £170 per night for a couple then is ok for you. More like a 2 star back packers hotel needs a good refresher in decor but the room was clean.
Stayed 1 night in Sep 2021

10/10 Excellent

Subasinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. The hotel does seem to need a bit of a refresh (lick of paint or some new carpet/lighting here and there) but overall it was great. Our room was really really big, had an amazing view of the loch.
Stayed 1 night in Sep 2021