Rochester Hotel Guide - Frederick Douglass Statue hotels in Rochester, United States of America.

"The property of very under lit on the outside, so that made me nervous on arrival. Then when we got indoors the stairwell was very worn down and smelled dingy. Our room was dirty, food or miscellaneous on light switch. Thank goodness I travel with Clorox wipes. Elevators, hallways all show signs of age and not up kept. In the morning I went to shower and there was only one setting, scaldingI tried turning it down to cold and it was still scalding. We ended up leaving and booking another hotel. Gross!"

"I was very impressed by the friendliness of the staff and the clean room. Every major detail was well done. "

"All good"

"Everything was great! Except breakfast not being included in the stay. "

"The front desk was friendly and went beyond what other do to accommodate our needs. "

"The staff was excellent...very prompt response to my needs."

"I stayed two nights and the first night I went out to smoke snd stepped in a pile of human feces. I reported it and nothing was done to resolve the issue until the next shift members came in and stated cleaning the property.. it was directly outside the entrance in the back by the pool area. "

"If I had any complaint it was the lack of water pressure in the shower but other than that, first class all of the way. "

"My room was excellent, clean and comfortable. Staff was very accommodating "