Staff were pleasant and helpful. Breakfast menu strict could take items off but not replace or add. Whilst hotel was 'clean' it requires updating eg carpets, furniture, plaster work, shower, toilet seat and more importantly the sash windows in the bedrooms to ensure some level of sound proofing. Hotel on a very busy street surrounded by shops and bus stops so very, very noisy all through the night. Bedrooms at back of hotel may be quieter.