Naples Hotel Guide - Galleria Umberto I hotels in Naples, Italy.

"Shops were not that far. But there’s a construction going on in front of the hotel and they starts early and it’s very noisy. "

"The pool is not usable during my time there, so a bit frustrated if missed information "

"The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel."

"Very good staff and well decorated rooms. The plumbing is however noisy and the old lift can be slow with a queue.Perfect location in the heart of Naples"

"Great location. Friendly staff. Very comfortable."

"Rooms very clean, staff lovely, breakfast was good too. Location central "

"Han cobrado dos euros de más No es importe es la inseguridad que genera Les he pasado un correo informando y se han dignado en contestar "

"I like the location and staffs. However the amenities and food qualities are not good enough. "

"This hotel location was perfect! Laredo st just around the corner and Galaria Umberto across the street. Josh was on duty when we arrived, he was very friendly and helpful. Please note when checking in (specially after hours) the entrance maybe confusing. Look for the intercom on the left for entry..reception is on the 3rd floor. "