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Rating 10 - Excellent. 88 out of 217 reviews" "
10 - Excellent
88
Rating 8 - Good. 80 out of 217 reviews" "
8 - Good
80
Rating 6 - Okay. 33 out of 217 reviews" "
6 - Okay
33
Rating 4 - Poor. 13 out of 217 reviews" "
4 - Poor
13
Rating 2 - Terrible. 3 out of 217 reviews" "
2 - Terrible
3
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
David
Travelled with family
24 Apr 2024
Liked: Cleanliness, staff & service, amenities
Very small room and a lack of water pressure for the shower.
David
Stayed 2 nights in Apr 2024
Response from Scott on 26 Apr 2024
Thank you for your kind review. We will make sure to have a look at this issue.
This is such a quaint hotel. Great location and walkable to everything. Hazel gives great directions to get to places. Breakfast is great with good fresh fruits and yogurt, cereals cheeses, meats and an assortment of breads and bagels. We highly recommend staying here.
Penelope
Stayed 2 nights in Apr 2024
Response from Hazel on 26 Apr 2024
Thank you for your great review. It was lovely to meet you and would love to have you to stay again.
Perfect property in the heart of the Latin Quarter. There is no elevator given the age of the building so be beware of that. The noise of the nightlife did not bother me but my wife did end up using the complimentary earplugs the hotel provides. For the location, it cannot be beat.
Coilean
Stayed 3 nights in Mar 2024
Response from Scott on 18 Mar 2024
Thank you for your wonderful review. We’re delighted to hear you enjoyed your stay and would love to have you visit again.
Easiest check in and friendly staff. They even started breakfast easy for us.
Carla
Stayed 1 night in Jan 2024
Response from Scott on 23 Feb 2024
Thank you for your wonderful review. We hope to have you stay again in the future.
6/10 Okay
eileen, santa cruz
Travelled with partner
4 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is ideal - just walk out the front door and you’re in the heart of the Latin quarter with quick access to restaurants and bars. Great vibe around that area. . The rooms are very small (as noted). Ok if you’re traveling with a small carry-on case or small backpack. Little or no space in the room to store your luggage. Nice continental breakfast. Bed was not that comfortable. A little pricey for what you get.
The staff was outstanding from check in to breakfast to check out. Place is micro but the most important is how central to everything it is… and clean! Would definitely stay again.
Leland
Stayed 2 nights in Sep 2023
Response from Scott on 18 Nov 2023
Thank you for your great review. We are happy to hear you enjoyed your stay and would love to have you stay again.
This location in Galway is perfect!! There is AC in the rooms and this was more than appreciated as there was a heat wave happening during our stay. Be prepared, as there is not an elevator, which is to be expected in a building of this age. The staff was exceptional and were more than accommodating. Christina is amazing. The breakfast was very nice. The rooms are tiny, but the beds were so comfortable. I loved staying here and would recommend to anyone who enjoys spending the majority of their time seeing the sights. The hotel has quite the history and I enjoyed learning about the establishment. Thank you for a great stay!
Vivian
Stayed 1 night in Sep 2023
Response from Scott on 21 Sept 2023
Thank you for your lovely review. We are delighted to hear you enjoyed your stay and everything from our friendly staff to our old historical building. We would love to have you stay again.
6/10 Okay
Michele
Travelled with partner
7 Sept 2023
Liked: Staff & service
Disliked: Amenities
No lift. Stairs were very thin to carry luggage. Room was small. Just enough to fit a bed and very small bathroom.
Michele
Stayed 1 night in Sep 2023
Response from Scott on 11 Sept 2023
Sorry to hear you struggled with our stairs. Our staff are always on hand to assist with luggage and may have been able to move you to a lower floor and larger room upon request.
6/10 Okay
Janice
Travelled with partner
31 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was extremely small! Location was excellent, with dining and entertainment within steps of the hotel.
Janice
Stayed 2 nights in Aug 2023
Response from Scott on 11 Sept 2023
Were glad to hear you enjoyed our central location in the heart of the city
Cosy place with great staff and hospitality. A bit small rooms if you have luggage and noisy at evening/nights due to the live band nightclub below at street level.
Brage
Stayed 3 nights in Jun 2023
Response from Scott on 10 Jul 2023
Thank you for your lovely review. Were glad you enjoyed your stay.
10/10 Excellent
Mark
Travelled with family
12 Jun 2023
Perfect European style hotel for us. The rooms are small but clean and comfortable. The hotel is in the heart of the Latin Quarter so there is noise outside but the dual windows and provided earplugs worked fine (I only used the ear plugs once)
Mark
Stayed 3 nights in Jun 2023
Response from Scott on 13 Jun 2023
Thank you for your great review. I am happy to hear you loved our property and your stay. We would love to have you visit again.
My wife and I had a fantastic stay at 7 Cross Street. Christine and Marcielle went above and beyond during our time at the property. Everyone was extremely helpful and the property is in a great location. I would recommend this property to anyone who’s planning on staying in Galway!
George
Stayed 2 nights in Jun 2023
Response from Scott on 13 Jun 2023
Thank you for you wonderful review. Were delighted to hear you enjoyed your stay and that our staff members were as helpful as possible. We would love to see you again.
The rooms were shockingly small. The staff were amazing
Verified traveller
Stayed 2 nights in May 2023
Response from Scott on 1 Jun 2023
Thank you for your lovely review.
10/10 Excellent
james, wasco
Travelled with partner
15 May 2023
Liked: Staff & service
I booked the property knowing the rooms were tiny and noisy & the stairs steep. i felt the location in the Latin Quarter and the history of the property made the inconveniences worthwhile. Added bonuses were the attentive care of the owner Hazel and her staff and the interesting conversations at breakfast with other guests.
james
Stayed 4 nights in Apr 2023
Response from Scott on 23 May 2023
Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and the surrounding area. We would love to have you stay again.
Room space is minimum, but the location is a real heart of the city.
After checking out, a wonderful MIRACLE occurred. A exceptional staff found my small items, then noticed me, finally sent it me! It’s a real KINDNESS!
Kikuyo
Stayed 1 night in Apr 2023
Response from Scott on 4 May 2023
Thank you for your lovely review. We hope you enjoyed your stay and would love to have you again.
We loved our 2 night stay here! The staff was excellent and so was the hospitality of the owner! The rooms are cozy, comfortable, and the location was excellent! There is a pub across the street that was quite lively but once we closed our double panned windows the room was very quite! We slept wel! Great breakfast and team! We would definitely stay again!
Gary & Luc
Gary
Stayed 2 nights in May 2023
Response from Scott on 4 May 2023
Dear Gary and Luc,We are so happy to hear you had a wonderful stay.We loved getting to know you and would be delighted to have you stay again.
Cannot say enough good things about this hotel! Friendly customer service, clean and charming room, beautiful hotel and decor, delicious and lovely breakfast, in a super convenient location. Highly recommend!
Jessica
Stayed 1 night in Apr 2023
Response from Scott on 2 May 2023
Thank you for your wonderful review. We are delighted to hear you enjoyed your stay and would love to see you again in the future.
Such a cool little hotel. Must warn, though, rooms are small. However, we were expecting that, so we weren’t surprised. What you don’t get in space is made up for in uniqueness. Location is in the heart of the action. Proprietor’s dedication is evident in the care she takes to ensure guests are comfortable. Would definitely stay again.
Kathya
Stayed 1 night in Apr 2023
Response from Haz on 30 Apr 2023
Thank you so much for your kind words, Delighted you both enjoyed your stay with us, Hope to see you again!Best regards Hazel
Good: Excellent, helpful, friendly staff. Convenient, fun location.
Challenges: Rooms are a steep walk up and bar noise outside can’t be blocked out, so commit to rocking out until about 3 am.
Wendy
Response from Scott on 21 Mar 2023
Thank you for your review. Were glad you enjoyed your stay and would love to see you again.
Loved it! Great location, small cozy clean room, great breakfast. Parked at parking garage, made it easier as it was hard to find and a festival was going on. 3 minute walk, super easy and I recommend it, much easier than street parking.
Cynthia
Stayed 1 night in Nov 2022
Response from Scott on 21 Nov 2022
Thank you for your lovely review. Were delighted to hear that you enjoyed your stay and would love to see you again.
Stuff are super friendly and very informative!
The place is cute!
Since the area is surrounded by restaurants and bars, it could be noisy at times but we can't complain since it's convenient to go around.
Sokkosal
Stayed 4 nights in Apr 2022
Response from Scott on 12 Oct 2022
Were glad you had a nice stay and enjoyed our central location in the middle of the Latin Quarter. Hope to have you stay with us again.
Fantastic location, walking distance to so many fun pubs, sights to see. The coffee was strong and the staff were all super friendly. Rooms are very small yet really give you that historical setting since it’s been there 700 years. Very much enjoyed it.
Justin
Stayed 2 nights in Aug 2022
Response from Scott on 12 Oct 2022
I'm delighted to hear you had an enjoyable time with us and the surrounding area. We would love to see you again.
8/10 Good
Paul
Travelled with partner
24 Jul 2022
Liked: Cleanliness, staff & service
Small but right on Main Street
Paul
Stayed 2 nights in Jul 2022
Response from Haz on 25 Jul 2022
Thank you so much for your review, we are delighted that you enjoyed your stay with us. Hopefully we may see you on a return trip. Best regards Hazel
10/10 Excellent
Rachel
13 Apr 2022
Rachel
Stayed 1 night in Apr 2022
Response from Haz on 12 May 2022
We are delighted that you enjoyed your stay with us, A pleasure to meet you and do hope we may see you again.
Best regards Hazel
Our stay was excellent at this cute hotel located in the Latin Quarter of Galway. It was within walking distance of many restaurants, pubs, and shops. The staff was very helpful and friendly, and the breakfast was lovely.
Heather
Stayed 1 night in Nov 2021
Response from Haz on 2 Mar 2022
Thank you for your lovely review, it is always good to know how our guests feel about their stay with us. Delighted you enjoyed our Continental breakfast, we do try to have a varied range of breads, cheeses, meats and fruits available. Hopefully we may see you on another occasion. Best regards Hazel