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"Shame there was no tea / coffee machine in the room"

"Yes"

"A very comfortable room pity only was staying for 1 night. Spotlessly clean and staff very attentive and helpful. Meals were lovely in the Garden Restaurant however my meal could have been hotter."

"Stayed here many times now. Always great service and friendly staff. The room is comfortable and has everything you need."

"Daria at the front desk was terrifically helpful to three tired travellers. She went the extra mile despite a busy check in desk and really difficult circumstances. She made our stay memorable. "

"Great place to stay, easy access to supermarket and shopping before you move to your next destination 🙂"

"I find in incomprehensible that in modern Britain, that housekeeping needs to knock on the door to find out if you have vacated the room so they have to hammer on doors at 8;30 to see if you are still in the room. when she eventually found an empty room you could hear everything she was doing no consideration for residents who may may still be in bed, which is to be expected in a room where check out is not until 11:00. Spoilt the stay for me. Also the room had frosted windows, not good if you like daylight to apply make-up etc."

"Slept well here. One thing to look out for is parking is £15 for 24hrs (not included) but it is London!"

"I’m disabled and poor sleep and stress can often trigger a flare of my symptoms. The disabled room I was staying in is through one door in proximity to the bar/reception. I was kept awake most of the night, until finally I called the hotel at 2.00am and asked if there were people sat at the bar. I was told yes and I explained they were keeping me awake with rowdy cheering, shouting and laughter. The noise did stop after that, but my pain symptoms were already triggered. I reported it to the manager in the morning and asked that I be contacted once she had investigated. Zero contact regarding the issue. Would not stay here again or recommend it."