Rochester Hotel Guide - Genesee River's High Falls hotels in Rochester, United States of America.

"Extremely disappointed with the staff and missing Basic amenities in the entire hotel like Toiletries (Soap, Shampoo). A/C was not functioning and had to keep the room windows open to cool the room. Avoid if you can. Staff had no clue of how to help the customer."

"Historic hotel with both great bar/restaurant and walking distance to everything else."

"Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel."

"pretty dingy appearing in rooms. staff when we checked in did NOT know that parking is complimentary and was pretty unhelpful. staff at checkout was much more helpful!"

"Nice hotel"

"It was very comfortable and clean and the staff was very friendly and helpful. "

"Everything was simply great. No complaints whatsoever. "

"Pool closed, one morning of no hot water, room above us was moving furniture all night long and due to the floor we heard everything."

"Really clean and comfy! Check-in directions were straightforward and easy to understand. Only downside was I attempted to get in touch with the owner with some questions and didn’t get a response. Super close to downtown and some good food and the neighborhood it’s in is very cool. Would totally stay again!"