Outdoor pool, pool loungers

Reviews of Hompton by the Beach Penang

4 out of 5
Hompton by the Beach Penang
Jalan C M Hashim, George Town, Pulau Pinang

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 232 reviews" "
Rating 8 - Good. 85 out of 232 reviews" "
Rating 6 - Okay. 14 out of 232 reviews" "
Rating 4 - Poor. 6 out of 232 reviews" "
Rating 2 - Terrible. 7 out of 232 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Have a night market across the street. very nice infinity pool and right beside the beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Travis Chi-Leung

Stayed 4 nights in Apr 2024

10/10 Excellent

MITSUHIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view!
Stayed 3 nights in Mar 2024
Response from Hompton Management Team on 3 Apr 2024
Dear MITSUHIRO,Thank you for your positive feedback on the view. We're delighted you enjoyed it and hope to welcome you back soon.Best Regards,Hompton Management Team

10/10 Excellent

Burhan

Travelled with family
Liked: Cleanliness, amenities
All good
Stayed 3 nights in Mar 2024
Response from Hompton Management Team on 3 Apr 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that everything met your expectations. Should you have any further comments or concerns, please don't hesitate to reach out. We look forward to welcoming you again soon.Best Regards,Hompton Management Team

10/10 Excellent

Albert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quite a gem for those who are travelling with family and/or young children and need to spend time in the room. For the price, I cannot think of a better hotel I have stayed at. Our suite was very spacious with an incredible ocean view. The air conditioner took some time to get going but, we realize from staying in other hotels, it was for our good because it did not turn the room into an ice box and we were able to sleep very comfortably. The staff was outstanding and commendable for traditional Asian hospitality. They were the strongest asset of the hotel, in this writer's opinion. In addtion, the breakfast buffet was plentiful and delicious. If one wants to eat out on a whim's notice, the street food in front is clean, popular and, oh so yummy! Highly recommend the Hompton hotel for value, quality and overall excellence.
Stayed 6 nights in Feb 2024
Response from Hompton Management Team on 17 Mar 2024
Thank you for such a glowing review! We're thrilled to hear that your stay was enjoyable, especially with the spacious suite and ocean view. Our team takes great pride in delivering exceptional service, and we're delighted it made a lasting impression. We appreciate your recommendation and hope to welcome you and your family back soon!

10/10 Excellent

Ngoc Que

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view from the window, very spacious room with tile floor and high ceiling, good pressure water. Staff are friendly check in and out are quick. Food hawker right across the lane from hotel. Overall pleasant stay. Highly recommended.
Stayed 1 night in Feb 2024
Response from Hompton Management Team on 7 Feb 2024
Dear Ngoc Que,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the ocean view from your room, the spaciousness, and the amenities provided. It's great to know that you found our staff friendly and appreciated the quick check-in and check-out process. We're also pleased that you enjoyed the convenience of the nearby food hawkers and had an overall pleasant stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Choon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Hompton Management Team on 1 Feb 2024
Dear valued guest,Thank you for the perfect 10 out of 10 rating! We're delighted that your experience met your expectations. If there are any specific aspects you particularly enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.We appreciate your support, and we look forward to hosting you again in the future.

2/10 Terrible

Steen

Stayed 1 night in Jan 2024
Response from Hompton Management Team on 7 Feb 2024
Dear Steen,We appreciate your feedback and are sorry to hear that your experience fell short of expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Hompton Management Team

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Very scenic
Great room, not so great view. I had an issue with the AC, but staff got that u day control. Very scenic view.
Stayed 1 night in Jan 2024
Response from Hompton Management Team on 18 Jan 2024
Dear Eugene,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed your room and that the staff promptly addressed the issue with the AC. We apologize if the view did not meet your expectations, but we're glad to know that the overall scenery was appreciated.We look forward to the opportunity to welcome you back for another pleasant stay in the future.Best regards,Hompton Management Team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hompton Management Team on 18 Jan 2024
Dear Ian,Thank you for taking the time to rate your experience with a perfect 10 out of 10! We truly appreciate your positive feedback, and we're delighted that your stay met or exceeded your expectations.If there's anything specific you'd like to share about what made your stay exceptional, or if there are any suggestions you have for us to maintain this level of service, please don't hesitate to reach out. Your feedback is invaluable, and we look forward to the pleasure of hosting you again in the future.Best regards,Hompton Management Team

8/10 Good

Thavidu Rajah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Hompton Management Team on 18 Jan 2024
Dear Thavidu Rajah,Thank you for taking the time to rate your experience with us. We appreciate your feedback and the 4 out of 5 rating. We hope you had an enjoyable stay, and your insights are important to us.If there are any specific areas where we can improve or if there's anything you'd like to share about your experience, please feel free to reach out. Your feedback helps us enhance our services to better meet the expectations of our valued guests.We look forward to the opportunity of hosting you again, and we appreciate your trust in us.Best regards,Hompton Management Team

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Without any compassion or conscience
I had booked this hotel for a week (December 4-13) but to my horror, my young daughter was involved in a fatal car accident on December 7. Thus, I changed my travel plans and booked the first available flight on Singapore Airlines to California for December 9. They did so without a fee on Compassionate grounds. I had to leave the Hompton Hotel 4 days earlier because of this colossal tragedy. The hotel manager, Adrian, has refused to refund the money for the 4 days. Shame on them.
Stayed 7 nights in Dec 2023
Response from Hompton Management Team on 11 Jan 2024
Dear Valued Guest,We extend our deepest condolences for the tragic incident involving your daughter, and our hearts go out to you during this incredibly difficult time.We sincerely apologize if there was any misunderstanding regarding the refund process. Please be assured that we value our guests and their unique circumstances. As the booking was facilitated through Expedia, the refund process falls outside our direct control. In such instances, guests are typically advised to refer back to their respective booking platforms. We want to assure you that if it were a direct booking, we would have taken immediate steps to address and resolve the situation to ensure your satisfaction. Once again, our sympathies are with you, and we appreciate your understanding.Take care.Best Regards,Hompton Management Team

8/10 Good

BINTE MD NOOR

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend recommended me this property when she visited Penang last month-singing praises on the location & dining that is why I decided to book to celebrate my birthday first time in Penang. :) I reached just in time for check in and when I got to the room there was a birthday cake in the minibar fridge. What a surprise! Room was clean, has a fabulous view of the beach and of course clean sheets. I am definitely impressed! Overall, staff were friendly (especially housekeeping staff) and ready to assist. And I wish the in-room dining hours starts earlier than 11am to accommodate guests who might want to leave hotel earlier for their itinerary or to the airport. Definitely will recommend my friends and family to stay at the Hompton by the beach!
Stayed 3 nights in Jan 2024
Response from Hompton Management Team on 11 Jan 2024
Dear Guest,Thank you for choosing Hompton by the Beach to celebrate your birthday in Penang! We're thrilled to hear that your experience lived up to the recommendation from your friend and that you enjoyed the prime location and dining options.We're delighted the birthday cake surprise added an extra touch of joy to your stay, and it warms our hearts to know you found the room clean with a fabulous view of the beach. Your kind words about our friendly staff, especially the housekeeping team, are truly appreciated.We've noted your feedback about the in-room dining hours, and we'll certainly consider adjusting them to better accommodate our guests' schedules.It was a pleasure having you, and we look forward to welcoming you, your friends, and family back to Hompton by the Beach for more memorable experiences.Best Regards,Hompton Management Team

6/10 Okay

Amirhossein

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Hompton Management Team on 3 Jan 2024
Dear Amirhossein,Thank you for taking the time to rate your experience with us. We appreciate your feedback, and while it's encouraging to see a positive rating, we always strive for excellence. Your satisfaction is our top priority, and your insights are invaluable, as they help us to continually enhance our services.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit.Best regards,Hompton Management Team

10/10 Excellent

Liliya, Lantana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful views, great breakfast! Very nice and clean rooms. Very helpful and friendly staff.
Stayed 1 night in Dec 2023
Response from Hompton Management Team on 3 Jan 2024
Dear Liliya,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful views, great breakfast, clean rooms, and the helpful, friendly staff. Your positive comments mean a lot to us, and we look forward to the pleasure of hosting you again for another fantastic stay.Best regards,Hompton Management Team

6/10 Okay

Dinh

Travelled with partner
Liked: Staff & service
Perfect location with ocean view , yet, facility is average and a bit overcrowded.
Stayed 4 nights in Dec 2023
Response from Hompton Management Team on 3 Jan 2024
Dear Dinh,Thank you for your feedback. We're glad you enjoyed the perfect location with an ocean view. We appreciate your insights about the facilities and overcrowding. Your comments are valuable, and we will consider them as we work towards improvements.We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Hompton Management Team

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough lifts sometimes had to wait quite a bit
Stayed 4 nights in Dec 2023
Response from Hompton Management Team on 3 Jan 2024
Dear Marko,Thank you for bringing this to our attention, and we apologize for any inconvenience caused by the wait times for the lifts. Your feedback is valuable, and we will address this matter to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Excellent

Khoo

Stayed 4 nights in Dec 2023
Response from Hompton Management Team on 3 Jan 2024
Dear Khoo,Thank you for taking the time to rate your experience with a perfect 10 out of 10! We're thrilled to hear that you had an exceptional stay. Your feedback means the world to us, and we look forward to welcoming you back for another outstanding visit.Best regards,Hompton Management Team

8/10 Good

Bryan

Disliked: Property conditions & facilities
Not bad
Stayed 4 nights in Dec 2023
Response from Hompton Management Team on 11 Dec 2023
Dear Bryan,We're thrilled to hear you had such a positive experience! We strive to create a perfect getaway for our guests, and we hope to welcome you back soon for more moments of relaxation and enjoyment.Regards,Hompton Management Team

10/10 Excellent

Yuen Hung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality! Birthday treat given was a very nice surprise! Clean and the beach front view from the room was so tranquil.
Stayed 2 nights in Nov 2023
Response from Hompton Management Team on 6 Dec 2023
Dear Yuen Hung,We're delighted to hear that you had a wonderful experience and received a nice birthday treat during your stay! It's great o know that the tranquil beachfront view and the cleanliness of the hotel added to your positive experience. We appreciate your input and hope to welcome you back for another pleasant stay in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reasonable, clean and comfortable hotel
Comfortable, clean and practically located near the town end - accessible to bus routes, eateries (behind Viva food court). Some areas are obviously well worn but there is a programme of maintenance. Service is prompt. Any issues are resolved with a smile. Reasonable food and beverage prices. Small pool crowded during weekends and holidays - not sure how clean the pool water is as many people are swimming in the water fully clothed. Very noisy. I avoided using it. There is a narrow beach. Of concern are visible open drainage pipes just draining into the beach so unclear how clean the beach is.
Stayed 1 night in Nov 2023
Response from Hompton Management Team on 6 Dec 2023
Dear Guest,Thank you for sharing your experience. It's great to hear that the hotel is comfortable, clean, and conveniently located near the town, with accessibility to bus routes and eateries. Prompt service and the resolution of issues with a smile are positive aspects. However, your concerns about the pool's cleanliness and noise, as well as the visible open drainage pipes near the beach, are duly noted, we will consider for our future improvements. Nevertheless, we truly hope to welcome you back in the near future.

6/10 Okay

Rosmadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hompton Management Team on 6 Dec 2023
Dear Rosmadi,Thank you for your ratings, we hope to have you back with us for another memorable stay!

8/10 Good

Lai Leng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Dining plenty of choices around the hotel.
Stayed 4 nights in Oct 2023
Response from Hompton Management Team on 21 Nov 2023
We're delighted to hear that you enjoyed the location and the dining options around the hotel. Your feedback is important to us, and we appreciate your positive comments. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hompton Management Team on 31 Oct 2023
Dear Wallace,Greetings from Hompton!Thank you for your fantastic 5-star review! We're delighted to know you had an amazing experience. Looking forward to welcoming you back soon!Best regards,Hompton Management Team

10/10 Excellent

Sun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hompton Management Team on 24 Oct 2023
Dear Sun Wai,Thank you so much for your glowing full scores! We're thrilled to know that you enjoyed your stay. We hope to welcome you back again soon!

8/10 Good

Mun Yee, SELANGOR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for travelers who prefer to stay by the beach yet near to town. Clean, new cozy spacious hotel room.. beach is not as clean but acceptable. Overall hotel is warm suitable for short and long stay. Just pillow need improvement. I got a neck twist sleeping for 2 nights.
Stayed 2 nights in Aug 2023
Response from Hompton Management Team on 24 Aug 2023
Dear Mun Yee,Greetings from Hompton!Thank you for your feedback. We're glad to hear that you found our hotel suitable for travelers who want to stay by the beach while being close to town. It's great that you appreciated the cleanliness, coziness, and spaciousness of our hotel rooms. We're sorry to hear about the issue you faced with the pillows and the discomfort it caused during your stay. Your feedback is valuable, and we'll certainly consider ways to improve the pillow options for a more comfortable experience. If you have any more comments or if there's anything else you'd like to share, please feel free to let us know. We appreciate your understanding and hope to have the chance to welcome you back for a better stay in the future.

8/10 Good

Stanley Ng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Hompton Management Team on 22 Aug 2023
Dear Stanley Ng,Greetings from Hompton!Thank you for your feedback! We're glad to see your score of 8 out of 10. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We're always here to listen and improve. We hope you're having a pleasant stay overall!

10/10 Excellent

chen Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m staying in a full sea view room. It was amazing view.
Stayed 1 night in Aug 2023
Response from Hompton Management Team on 22 Aug 2023
Dear chen Chen,Greetings from Hompton!We're thrilled to hear that you're enjoying your full sea view room with an amazing view! There's something truly special about waking up to a beautiful seascape. If there's anything else you'd like to share about your experience or if there's anything we can assist you with, please feel free to let us know. We hope you continue to have a fantastic stay with us in the future!

10/10 Excellent

Ranjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service is excellent!!
Stayed 3 nights in Aug 2023
Response from Hompton Management Team on 16 Aug 2023
Dear Ranjeet Singh,Greetings from Hompton!Thank you so much for your kind words! We're thrilled to hear that you found our staff services are excellent. It's our goal to provide top-notch service to all our guests. Looking forward to welcoming you back on your next visit!

4/10 Poor

Lin Gwo Vincent

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special for the hotel. Poorly managed. Saving grace is by the sea.
Stayed 3 nights in Aug 2023
Response from Hompton Management Team on 16 Aug 2023
Dear Lin Gwo Vincent,Greetings from Hompton!Thank you for sharing your feedback with us. We appreciate your input and are glad you enjoyed our seaside location. We apologize if your experience didn't meet your expectations, and we'll take your comments into consideration to improve our services.

10/10 Excellent

LOW JING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to have a relaxing holiday while able to enjoy the beauty of sunrise along the beach
Stayed 1 night in Aug 2023
Response from Hompton Management Team on 14 Aug 2023
Dear LOW JING,We're delighted you enjoyed our prime location for a relaxing getaway, complete with stunning beachside sunrise views. Thank you for sharing your positive experience with us!

8/10 Good

Daniel Kong Hwee

Stayed 3 nights in Jul 2023
Response from Hompton Management Team on 28 Jul 2023
Dear Daniel Kong,Greetings from Hompton!Thank you for your rating. We appreciate your feedback and hope you had a pleasant experience with us. If you have any specific comments or suggestions, please feel free to share them with us so we can continue to improve our services. We look forward to welcoming you back in the future. Have a great day!

8/10 Good

Subas Kanna

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was not tactful at the check in but the manager saved the day and made it a good start. Thank you for such a wonderful experience. The hotel itself was situated in a fantastic location with a beautiful sea view. A very cosy and memorable stay. Awesome.
Stayed 2 nights in Jul 2023
Response from Hompton Management Team on 28 Jul 2023
Dear Subas Karna,Greetings from Hompton!We apologise for any inconvenience caused during your check-in, but we're delighted the manager could turn things around for you. It's wonderful to hear that you enjoyed the fantastic location, beautiful sea view, and had a cosy and memorable stay. Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Khoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms with Fantastic Sea Views
Lovely staycation with friends and family. Staff are friendly. The views from the rooms are fantastic - frontal view of sunset❤️ the Viva Food Paradise is directly in front - great location for food access. Clean and comfortable rooms.
Stayed 3 nights in Jul 2023
Response from Hompton Management Team on 10 Jul 2023
Dear Khoo,Greetings from Hompton!Thank you for your wonderful review! We're thrilled to hear that you had a lovely staycation with your friends and family. It's fantastic to know that you enjoyed the breathtaking sea views from your rooms, especially the frontal view of the sunset. We're also glad to hear that the location provided easy access to one of the best food court in Penang, making it convenient for you to enjoy great local delights. Our team appreciates your kind words about their friendliness, and we're delighted that you found the rooms clean and comfortable. We hope to welcome you back for another fantastic experience in the future!

10/10 Excellent

Khamidah

Travelled with family
Stayed 4 nights in Jun 2023
Response from Hompton Management Team on 5 Jul 2023
Dear Khamidah,Greetings from Hompton!Thank you for your excellent 10 out of 10 ratings! We appreciate your support and hope to welcome you back again soon

10/10 Excellent

Muhammad Rayan Akbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning sea view and good breakfast spread.
Stayed 3 nights in Jun 2023
Response from Hompton Management Team on 16 Jun 2023
Dear Muhammad,Thank you for taking the time to provide your ratings. We are always thrilled to know that our guests are pleased with their whole experience at Hompton, and we're happy to know that you had a lovely holiday. We endeavour to extend all of our guests 5-star service, and we're so glad that we are able to meet your expectations and make your vacation a memorable one! We definitely hope to see you again soon.

10/10 Excellent

Francis Wing Hao, RICHMOND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable ocean view, very clean room; very helpful staff always smiles.
Stayed 3 nights in May 2023
Response from Hompton Management Team on 5 Jun 2023
Dear Francis Wing Hao,Greetings from Hompton!Thank You for your excellent rating and brilliant review! It's great to know that you were completely satisfied with your stay and that you loved the ocean view, the cleanliness and our warm hospitality very much. We do all we can to provide our guests with only the best, and your acknowledgment motivates us further. We are looking forward to your next visit and hope that your experience will be as wonderful as this recent one.Warmest Regards,Hompton Management Team

10/10 Excellent

Sivdad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the property, staff was very friendly, food was amazing, the view was top-notch. Great spot for everyone!
Response from Hompton Management Team on 30 May 2023
Dear Sivdad,Greetings from Hompton!We appreciate you staying with us and sharing your lovely experience. We are happy that staying at our cosy and comfortable hotel you to sit back and relax. It is a delight to hear that the dining offers, ambiance of the hotel played a part in making your holiday enjoyable.The Hompton family is eagerly awaiting your next visit in the meantime.

10/10 Excellent

Zenon

Stayed 2 nights in May 2023
Response from Hompton Management Team on 14 Jun 2023
Dear Zenon,Thank you for your 5-star ratings, we're happy that you had a great experience at Hompton! Meanwhile, we look forward to serve you again in the near future!

8/10 Good

SOK LOO

Travelled with group
Liked: Staff & service
Nil
Stayed 3 nights in May 2023
Response from Hompton Management Team on 18 May 2023
Dear SOK LOO,Greetings from Hompton!We really appreciate your ratings and it was great to have you as a guest. We look forward to serving you again soon.Warmest regards,Hompton Management Team

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Hompton Management Team on 30 May 2023
Dear Melissa,We truly appreciate you taking the time to share your rating with us. We look forward to seeing you again soon and serve you once again.Warmest Regards,Hompton Management Team

8/10 Good

Jasper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, safe and in a good location. The rooms are large and the bfast was good.
Stayed 3 nights in Apr 2023
Response from Hompton Management Team on 18 May 2023
Dear Jasper,Greetings from Hompton!We appreciate you taking the time to leave us a review! We are delighted to hear that you enjoyed your time, the room and hotel ambiance as well as the breakfast offered and we hope to see you again soon!

8/10 Good

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
It’s better to improve the pool facilities
Stayed 2 nights in Apr 2023
Response from Hompton Management Team on 26 Apr 2023
Dear MASAYUKI,We are pleased that you had a comfortable stay, except that the pool facility did not meet your expectations. We take note of it and thank you for highlighting it!In the meantime, we hope to welcome you again in the near future.

10/10 Excellent

SIP BOEY, Balakong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks new; value for money on hotel by the beach.
Stayed 1 night in Apr 2023
Response from Hompton Management Team on 14 Apr 2023
Dear SIP BOEY,Greetings from Hompton!It is indeed our pleasure to provide you with such a great experience throughout your stay at Hompton! Thank you for giving us the opportunity to be of service to you and for sharing your honest review! We look forward to welcoming you back for another memorable stay!

10/10 Excellent

Xiao Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very new, quiet and comfortable hotel near the seaside. We are very relax and enjoy when we stayed in the hotel. We will go back again!
Stayed 2 nights in Apr 2023
Response from The Management on 14 Apr 2023
Dear Xiao Ting,Thank you so much for this 5-star ratings. We really appreciate you being a guest and helping to share this wonderful rating. We’re here for you anytime.Sincerely,The Management

10/10 Excellent

Hui ney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The hotel is clean and comfy, the children like it especially the bunk bed. Food is nice and staff are friendly
Stayed 1 night in Apr 2023
Response from Hompton Management Team on 10 Apr 2023
Dear Hui ney,We're happy to see that you had a wonderful experience at Hompton. Thanks for sharing about our the bunk bed facilities, our delicious breakfast spread as well as our warm hospitality. Until then, we sincerely look forward to be of service to you once again in the near future.

8/10 Good

May Mui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D wash badin drainage is not good. Need to remove d stopper so tat water can drain off faster. There's a lot of hair on d floor. Need to vacuum
Stayed 2 nights in Mar 2023
Response from Hompton Management Team on 10 Apr 2023
Dear May Mui,Greetings from Hompton!We're sorry to hear you had a less-than-ideal experience at Hompton.We have taken note of and are aware of all of the issues mentioned above. As you can see from our other reviews, your situation is an outlier and falls far short of our usual high standards. The management is doing everything possible to avoid such inconveniences in the future. We will review your feedback with the team internally for improvement and correction. Thank you for bringing this to our attention!We hope you will give us another chance to make things right in the future.

4/10 Poor

Aw

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Room Conditions
Book a King size Bed & Hotel gave a Twin combination Bed !! Crack lines & water marks on the walls
Stayed 1 night in Mar 2023
Response from Hompton Management Team on 16 Mar 2023
Dear Aw,Greetings from Hompton!We're sorry to hear you had a less-than-ideal experience at Hompton.We have taken note of and are aware of all of the issues mentioned above. We will review your feedback with the team internally for rectification. Thank you for bringing this to our attention!We also want to emphasise that as an accommodation provider, it has never been more important to provide an exceptional and memorable stay experience, which includes providing warm hospitality! If there is anything else we can do for you, please contact us at info@homptonhotel.comWe hope you will give us another chance to make things right in the future.

10/10 Excellent

Eng Hai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night market is just in front of hotel 👍
Stayed 2 nights in Feb 2023
Response from The Management on 27 Feb 2023
Dear Eng Hai,Greetings from Hompton!Thanks so much for taking the time to leave us a rating – it’s much appreciated! We hope you enjoyed your experience at Hompton, and we truly look forward to welcome you back in the future.Warmest regards,Hompton Management Team

8/10 Good

Raukura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcomed by the staff who went out of their way to ensure things went smoothly. Thanks so much for the great service!
Stayed 6 nights in Feb 2023
Response from Hompton Management Team on 24 Feb 2023
Dear Raukura,Greetings from Hompton!Following your recent stay at our hotel, we are overjoyed to hear such great reviews and insightful comments! It is pleasant to hear that you enjoyed your time at Hompton. You got to experience our cozy, comfortable rooms firsthand, as well as our staff's friendly hospitality. We appreciate your support and hope to see you again soon for another memorable visit!Warmest Regards,Hompton Management Team