Desk, laptop workspace, iron/ironing board, free WiFi
Check availability

Reviews of The Oakwood Hotel by Roomsbooked

3 out of 5
The Oakwood Hotel by Roomsbooked
Tewkesbury Rd, Gloucester, England

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 116 reviews" "
Rating 8 - Good. 44 out of 116 reviews" "
Rating 6 - Okay. 17 out of 116 reviews" "
Rating 4 - Poor. 8 out of 116 reviews" "
Rating 2 - Terrible. 7 out of 116 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Travelled with family
Lovely clean venue staff very hospitable and friendly
Stayed 1 night in Feb 2024
Response from Oakwood Team on 28 Feb 2024
Thank you for a great review Caroline. We look forward to your next stay with us

6/10 Okay

RODNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although the property was clean and in a peaceful location it is in is in need of a a revamp. The bed was uncomfortable and the fittings especially in the bathroom were tired
Stayed 2 nights in Oct 2023

6/10 Okay

Martin

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Travelling as disabled, I was surprised to find a step without a railing out of reception with no ramp offered. What bright spark approved the plans to put all the walk in accessible bathr ooms on the first floor with no lift.? I would like a reply to this point. It's not too late to make some of the ground floor bathrooms properly adapted.
Stayed 2 nights in Sep 2023
Response from Roomsbooked Team on 28 Oct 2023
Good Evening,Thank you taking time in posting a review, we apologise this is something you have found unpractical. Please can you elaborate further on the step without a railing our of the reception, as there are no steps at the reception.

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Roomsbooked Team on 28 Oct 2023
Good Evening,Thank you taking time in posting a review, if there is any suggestions you may have on what we can improve, please dont hesitate to let us know.We hope to see you again in the future.

2/10 Terrible

Cindie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Suleman, Gloucester

Disliked: Staff & service
quiet location. no breakfast
Response from Roomsbooked Team on 23 Aug 2023
Good Evening,Thank you ever so much for your feedback. All feedback is looked into and appreciated massively.We hope you choose to stay with us again.We apologise if there are certain aspects of this hotel that may have disappointed.

10/10 Excellent

Julian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was very good value for money. The restaurant was being refurbished so no food in the hotel only an outside snack bar.
Stayed 4 nights in Jul 2023
Response from Roomsbooked Team on 25 Jul 2023
Good Morning,Thank you for your feedback. Please can you let us know anything we can improve on going forward? All feedback is appreciated and it helps with improving our services going forward. We hope to see you again in the near future.

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Roomsbooked Team on 30 Jul 2023
Good Evening,Thank you for your feedback. We hope you choose to stay with us again.

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food van was great just needed the meals to be a little warmer Staff great Room was ok 2nd bedroom door could not be shut Recommended Jaynes Pantry for breakfast was on the money
Stayed 1 night in Jul 2023
Response from Roomsbooked on 17 Jul 2023
Thank you for booking your stay with us and leaving us a review. We will pass on your comments to the relevant staff members. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Roomsbooked on 7 Jul 2023
Thank you for booking your stay with us and leaving a review.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely cheap stay!
Basic hotel, but with decently large room, clean and good bathroom. It was easy and quick to check in to the 24hr service on the desk. Flood-lit and monitored free car park. Free wifi.
Stayed 1 night in Jun 2023
Response from Roomsbooked Team on 18 Jun 2023
Good Afternoon,Thank you for posting your review and sharing your experience with us.We appreciate all the feedback we get and we hope you choose to book with us again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but a bit tired. It was very easy to hear other people outside the door, particularly in the early hours. Fortunately I’m someone who wakes and go straight back to sleep. The staff I dealt with were friendly and helpful. There were a number of dining options on site and locally. I thought the accommodation was good value for money and I will stay there again.
Stayed 1 night in Jun 2023
Response from Roomsbooked Team on 15 Jun 2023
Good Evening,Thank you for giving us your feedback. Any feedback is appreciated to ensure we can improve our services going forward. We do hope you choose to stay with us in the near future.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and vey polite
Stayed 2 nights in May 2023
Response from Roomsbooked Team on 15 Jun 2023
Good Evening,Thank you for giving us your feedback. Any feedback is appreciated to ensure we can improve our services going forward. We do hope you choose to stay with us in the near future.

10/10 Excellent

James

Stayed 1 night in May 2023
Response from Roomsbooked Team on 15 Jun 2023
Good Evening,Thank you for giving us your feedback. Any feedback is appreciated to ensure we can improve our services going forward. We do hope you choose to stay with us in the near future.

10/10 Excellent

Megan

Stayed 1 night in May 2023
Response from Shaila on 21 May 2023
Good Morning,I am glad to hear you enjoyed your stay.We Hope you choose to booking with us again.Kind regards,Shaila

6/10 Okay

Kevin

Stayed 1 night in Apr 2023
Response from Shaila on 21 May 2023
Good Morning, i am glad to hear you had a good stay.I would like to ask you could inform us as to what caused the slightly lower review so we can improve upon this.

10/10 Excellent

julie

Stayed 1 night in Apr 2023
Response from Shaila on 21 May 2023
Good Morning,I am glad to hear you enjoyed your stay.We Hope you choose to booking with us again.Kind regards,Shaila

8/10 Good

emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from The Oakwood Team on 29 Mar 2023
Thank you for the wonderful review!

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice stay .
Stayed 2 nights in Mar 2023
Response from The Oakwood Team on 27 Mar 2023
Thank you for taking the time to leave us a wonderful review, we look forward to your next stay with us!

8/10 Good

Claire

Stayed 1 night in Mar 2023
Response from The Oakwood Team on 25 Mar 2023
Thank you for a great review, we look forward to your next stay with us!

8/10 Good

Marlone

Travelled with group
Liked: Cleanliness, staff & service
March Stay
Really friendly and welcoming reception staff, who were willing to help out as much as they could. Room was tidy and comfortable and good value for price point.
Stayed 1 night in Mar 2023
Response from The Oakwood Team on 12 Mar 2023
Thank you for leaving us such a wonderful review, we look forward to your next stay with us!

8/10 Good

David

Business traveller
Liked: Staff & service
Friendly and a brief car ride fro Gloucester centre
Stayed 2 nights in Feb 2023
Response from The Oakwood Hotel on 27 Feb 2023
Thank you for taking the time to leave such a wonderful review. We look forward to your next stay with us!

2/10 Terrible

Shamin

Stayed 1 night in Feb 2023
Response from Roomsbooked Team on 1 Mar 2023
Good Morning,Please can we ask for further details so we can improve our services. This would be appreciated.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Reasonable stay with friendly staff
Helpful staff and comfortable enough stay with useful bar and food truck but the hotel condition is pretty average but reasonable price paid
Stayed 1 night in Jan 2023
Response from Oakwood Hotel Reception on 30 Jan 2023
Thank you for your review, we hope to see you soon

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Fine quite and slept well
Stayed 1 night in Jan 2023
Response from The Oakwood Team on 8 Jan 2023
Thank you for leaving such a great review, we look forward to your next stay with us!

8/10 Good

Kayode

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from The Oakwood Team on 7 Jan 2023
Thank you for such a great review - we look forward to your next stay with us!

10/10 Excellent

Martin

Stayed 1 night in Dec 2022
Response from The Oakwood Team on 2 Jan 2023
Thank you for leaving such a great review! We look forward to your next stay with us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from The Oakwood Team on 26 Dec 2022
Thank you for a great review, we look forward to your next stay with us!

8/10 Good

Helen

Stayed 1 night in Dec 2022
Response from The Oakwood Team on 22 Dec 2022
Thank you for a great review, we look forward to your next stay with us!

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from The Oakwood Team on 20 Dec 2022
Thank you for such an amazing review. We look forward to your next stay with us!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was freezing when we got there, the heater wasn’t working, moved to different room same problem, put a electric heater in the room, and gave a extra duvet, the one on our bed was very thin, the bed was very uncomfortable, the bathroom very cold, the breakfast truck was not available, like it says in booking, the staff are very helpful and polite, the dinner truck is nice good value,
Stayed 2 nights in Dec 2022
Response from The Oakwood Team on 13 Dec 2022
Thank you for leaving such a great review. Our Hotels are manned 24 hours a day, and we strongly encourage all guests to ring us or head to Reception if there are any issues. We are more than happy to help and it's the small things that turns a good stay into a great one! We look forward to your next stay with us.

4/10 Poor

P

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed stay but friendly staff
Bed was memory foam very uncomfortable sheet and mattress protector kept coming off bed duvet cover had rip. Single glazed windows made room very cold no heating in bathroom, lovely sink in bathroom but had to use cup to fill kettle as couldnt fit under tap. Lots of cobwebs and paint bubbling on walls
Stayed 2 nights in Dec 2022
Response from The Oakwood Team on 13 Dec 2022
Thank you for leaving a review. Our Hotels are manned 24 hours a day, and we strongly encourage all guests to ring us or head to Reception if there are any issues. We are more than happy to help and it's the small things that turns a good stay into a great one! We look forward to your next stay with us.

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Oakwood Team on 8 Dec 2022
Thank you for such a fantastic review, we look forward to your next stay with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food van spectacular
Room was a bit cold when we arrived but the bar men and the food van were amazing. Would highly recommend for the food alone!
Stayed 2 nights in Dec 2022
Response from The Oakwood Team on 5 Dec 2022
Thank you for your kind review

8/10 Good

Jess

Stayed 2 nights in Nov 2022
Response from The Oakwood Team on 5 Dec 2022
Thank you for your kind review

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip stay
We got a nice friendly welcome which is always a good start to a stay. There was a little bit of confusion about length of our stay butbwas cleared straight away. We was given room 1 which was nice and easy situated between the bar and reception. Overall cleanliness was 10/10 throughout the hotel where we walked around. There was no restaurant as such but a catering van which was nice food just needed to be hotter. The only faults we found was curtains needed to be longer, the shower rail holders needed replacing and the entrance to car park needed more lighting.
Stayed 2 nights in Nov 2022
Response from The Oakwood Team on 5 Dec 2022
Thank you for your kind review

6/10 Okay

Christopher

Travelled with family
Disliked: Amenities
The hotel is having some renovations so breakfast and general dining wasn’t good
Stayed 1 night in Oct 2022
Response from The Oakwood Team on 5 Dec 2022
Thank you for your review, we take all reviews seriously and will look into this for you

4/10 Poor

Mr Michael

Disliked: Property conditions & facilities, room comfort
Was in the middle of refurbishing but website didn't inform you there was no restaurant. Some refurbishing was very basic to needing redoing
Stayed 3 nights in Aug 2022

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No restaurant only out door van who like to have breakfast on a plate
Stayed 1 night in Sep 2022

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindy Lou
Stay from Friday to Sunday Staff friendly & helpful Room clean & tidy Have no complaints about room corridor could do with a little spruce up & floor boards in corridor very squeaky But overall nice hotel & bar & garden area very pleasant
Stayed 2 nights in Sep 2022

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cotswold
It was a pleasant stay. We could easily get to where we wanted to go. It was a shame the restaurant was closed.
Stayed 2 nights in Aug 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and very comfortable.
Very comfortable rooms and the catering facilities were really good. In a good position to visit Wales and surrounding areas. A very pleasant stay. Will certainly be back.
Stayed 2 nights in Aug 2022

10/10 Excellent

Wendy

Stayed 1 night in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Aug 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness
Nice location and reasonably new.
Stayed 1 night in Aug 2022

4/10 Poor

Kenneth J

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was only told, after I had paid online an non-refundable amount, that the hotel was still undergoing construction work and that there was no food available. The bathroom had a large patch of green mould on the ceiling by the shower head I have a photograph and will forward it to whoever necessary. The hotel was very basic not at all what the online photographs led me to expect.
Stayed 1 night in Jul 2022

8/10 Good

Terry

Stayed 1 night in Jul 2022

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, staff extremely friendly ans helpful, nothing was too much trouble. The surroundings are amazing beautiful countryside and there is a lovely outdoor seating area. Would definitely stay again.
Stayed 1 night in Jul 2022