Goshen Hotels

"Great "

"I cannot recommend staying here. We chose it for its convenient location when we attended a film convention, but the problems began right after check-in (the room’s toilet paper wasn’t stocked, despite us requesting it at the front desk on our way to the convention). The most egregious events happened that night, when we returned late from convention networking events. There were a spattering of white blobs stuck to the wall right above the bed, almost like spitballs, and a massive wasp in the room despite the fact that we hadn’t opened any windows before heading to the con. We immediately requested assistance at the front desk, but the staff member there was completely dismissive and unwilling to help. He essentially kept telling us that there was nothing he could do, no one who could help us, and our only option was to return to the clearly uncleaned room with a massive wasp inside. He was even very rude and asked us why we hadn’t noticed this when we dropped our bags, as if that’s ever an excuse for a room to be covered in mystery white blobs, the proper housekeeping service not performed, and a MASSIVE WASP in our completely closed room. Eventually he (seemingly reluctantly) called a supervisor, who was immediately able to move us to another bug-free room despite the desk worker’s assertion that there were absolutely no rooms left and they were fully booked. The cleanliness and safety issues were one thing, but the staff’s dismissive behavior was unacceptable. "

"Just as described! Helpful staff"

"It’s was great place to stay "

"Everything was good! "

"The room had ants. The room didn't have a working TV and no one was able to replace/fix it night # 1. Breakfast had no napkins and horrible coffee. And no eggs. I would never stay at this place again."

" Very welcoming and friendly staff! Always there with a smile. Only downfall is one elevator which is slow at times of busy times. Great place to be at. Will definitely stay there!!!"

"This was our third stay at this hotel. We had to wait in the lobby during check-in for them to “inspect” our room. When we got to our room, the floor was sticky, there were no wash clothes, no soap, and the shampoo was empty. We called the front desk to ask for shampoo, waited 30 mins and they never showed up. We were trying to get ready to go out for dinner at this point. So, I went downstairs to get it from someone else. The lady that answered the phone about shampoo knocked on our door 2 hours later with the shampoo. It’s usually loud at the hotel with people yelling and thumping as well. I’m not sure if we’ll stay here again. "

"Room 417 smelled like stool. We alerted the front desk, and they walked back to our room with us and agreed it smelled like bowel. Left us to spray and said they were full and could not change our room. "