Hagatna Hotel Guide - Government House hotels in Hagatna, Guam.

"It’s every unprofessional employee especially the receptionist.could find my reservation and has rude attitude and and to find out that they allowed me and give me card keys to room and room comes with no hygiene items only one soap no toothbrush and toothpaste and walks of room has moisture on it so as floors small puddle of water and then as I wake the next day to make and extend stay they tell me I have to pay my security deposit which they didn’t ask me to upon arrival and check in . Then now they tell me to pay . But anyway I tried to eat breakfast this morning and find out there is nobody there to help me at there cafeteria to greet and show me my place of sitting in there eating area and I was there 10 minutes before there closing time for my breakfast . Which I see people that looks like sure stay kitchen staff were there but not helping me so I ask a women what was for breakfast and how can I get my free meal . And her response is that there closed. … it wasn’t even 9am yet it was about 8:52.am and she tells me it’s close so I go "

"Pretty good for the price. But the pool looks too old. The ac was new not like central ac."

"Good price but no beach sands in the hotel. Also, far from midtown so transportation should be required. Shuttle to airport and midtown(Tumon beach area) are recommended. "

"Great facility, loved it! Great for kids!"

"The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car. "

"This unit is not supposed to be in the market. A lot of cockroaches everywhere even on the bed, a disposable shave in the bathroom sink, and so on. "

"The room was dusty, doors were chipped. The entire room was outdated and falling apart. Housekeeping only comes every other day. So, trash won't be picked up daily and trash bags won't be available. The pool floor is rough and tears your skin. Unable to use the tubs and jacuzzi was out of order."