Grafton Hotels

"The room we were initially placed in was filthy and smelled like an ashtray. The only good thing about the hotel was staff was helpful and assigned us a new room. The new room was acceptable only because we were only sleeping there and not spending anytime at the hotel. This hotel seemed like a transient hotel. This hotel was subpar, dirty and has seen better days…twenty years ago!"

"I can’t honestly rate this hotel because I missed my flight and Expedia, this hotel and American Airlines first to reschedule my flight which was for an important milestone in my son’s life his graduation ceremony for the military. I am extremely disappointed and angry with my whole experience. For me now to be out not only on missing this important event I am out the money because they now refuse to give me a refund do not use Expedia to book they say it’s up to the hotel and the airline and then those says it’s up to Expedia I don’t care who it’s up to someone needs to give me a refund! I will never book through them again"

"We love staying at Kingsgate! The rooms are always clean, spacious, and reflective of the area. The only downside is that it is a timeshare property so they will try to rope you into a seriously high pressure sales pitch."

"Clean room, brand new everything, Staff friendly I would come back and again and even purchase as well"

"Rooms were musty and food was sub par. Had better accommodations at other properties. This is by far the worst one. "

"Quiet location"

"The room was very nice. The hot tub was disgusting!"

"Upon arrival I was a bit concerned because the property sits right on a main road and is surrounded by congestion. Then when we made our way to our room I was even more concerned due to the state of the hallways, which looked gross and unwelcoming. With all that said everything greatly improved when we walked into our room. The room was clean, the beds soft, and the amenities were excellent. We will definitely stay here again. I would recommend sprucing up the hallways as they do not match the rest of the property. "

"Very nice. I’d stay there again. "