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Reviews of Ionian Blue Bungalows And Spa Resort

5 out of 5
Ionian Blue Bungalows And Spa Resort
Marathaki, Nikiana, Lefkada, Lefkada Island

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 95 reviews" "
Rating 8 - Good. 27 out of 95 reviews" "
Rating 6 - Okay. 13 out of 95 reviews" "
Rating 4 - Poor. 14 out of 95 reviews" "
Rating 2 - Terrible. 12 out of 95 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is amazing! Staff and customer service are excellent. Food an hospitality are five stars!
Stayed 3 nights in Sep 2023

4/10 Poor

Fred

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here 2 years ago. This was probably a great hotel 20 YEARS AGO. It has all the makings to be great again BUT someone has to put the money back into it. Elevators are old and dirty. The views once you get to your room are out of this world. Spend the money and make it nice again. This could be a 5 star hotel
Stayed 1 night in Aug 2023

4/10 Poor

Antonios

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay away from room 224 which is close to sewage
Our room was downgraded because the original booked room was smelling sewage (really bad that my wife got an allergic reaction). The reception neglected to make any compensation for the downgraded room to two twin beds instead of the original booked king size bed. Few minors were like missing hot water (only warm water locked to specific safe temperature at the shower) and super loud music from a wedding event outside the rooms.
Stayed 1 night in Aug 2023

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word DISGUSTING. We had to change rooms three times before we got one that was actually fit for human habitation. First room No. 303 had a mattress which had significant faeces and urine stains. Second room No. 220 stunk of raw sewage and had mould and termite damage in the bathroom. Third room No. 103 had air con that was set at 26 deg Celsius and way too hot. Overall the place is very dated with useless aircon, crappy lifts that don’t work most of the time and very arrogant and unhelpful management / reception staff. The other cleaning and service staff were excellent and they too could see and smell everything I have stated in this review. I would never go back and strongly recommend that you look elsewhere. In an attempt for them to mask / fix the sewage smell, they sprayed some unknown substance in the ducts which resulted in me being unwell for two days and confined to the room. When this was brought to the managers attention he was basically dismissive and would not provide details of the substance used. I even requested an incident report which is unheard of to them and still not received.
Stayed 3 nights in Aug 2023

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Polys

Stayed 4 nights in Aug 2023

2/10 Terrible

EMANUEL

Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful location. But 1 star property at best NOT 5 STAR.... Dirty, allot of deferred maintenance. Dirty elevators when they worked. No air conditioning in common areas lobby restaurants. Limited food options some staff good. But most were not accommodating to help . Hvac in room was not cooling. Mold mildew in bathrooms, bath shower fixtures not working properly. Worn out floors, walls furniture and linens .....
Stayed 3 nights in Aug 2023

4/10 Poor

Tasia

Stayed 2 nights in Aug 2023

10/10 Excellent

George

Stayed 3 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience to stay at the Ionian Blue hotel people. It was so clean and the staff was so friendly and willing to help. We truly enjoyed our vacation in Lefkada.
Stayed 2 nights in Aug 2023

2/10 Terrible

Albina

Disliked: Property conditions & facilities
We booked one night at that property because we were the guests at the wedding reception that took place that evening here at the property . The pool area was nice and they accommodated us with extra bed in the room for a 2nd child. But the air conditioning didn’t work at all. The thermostat in the room was locked at 30 C and and didn’t go down. The sweat was dripping from our faces while we were dressing to attend the reception. We asked for a different room but the hotel receptionist was not able to fix the issue. By the time the reception started both kids exhibited the signs of the heat stroke. We had no choice but to abandon the wedding reception and check out of the hotel much much earlier because we couldn’t imagine sleeping a night in this room. We had to drive 2.5 hours in the middle of the night to our house that has normal air conditioning. I didn’t expect that a 5 star hotel would have no air conditioning in the room.
Stayed 1 night in Jul 2023
Response from Dimitrios Foudas Manager of Ionian Blue Hotel on 26 Jul 2023
We would like to inform you as we have already told you during your stay in our hotel that the problem was not ours but the electricity company's which because of the extremely heat could not support the power of electricity in our hotel.All our air conditioning equipment have been serviced and checked on 5th July and we have got a written notice for all these.As of course you saw ,our hotel has got a lot of facilities like restaurants, spa beach bar and pool bar and they all worked normally.We mention this because there was not anything we could do about the air condition as it was not our problem.

6/10 Okay

Agnes

Travelled with partner
Disliked: Property conditions & facilities
This property could be amazing unfortunately rooms are outdated. Hardly any air conditioning because it is controlled and room was registering at 29 degrees And extremely bad fumes come out of bathroom drains. Food was very good but no air conditioning in indoor dining area. It’s so unfortunate becsuse it misrepresents itself as a 5 star hotel. Staff was wonderful
Stayed 8 nights in Jul 2023
Response from Dimitrios Foudas Manager Ionian Blue Hotel on 26 Jul 2023
The problem with the air condition, as we have already informed you during your stay was not the hotel's but the electricity company's problem, which with this extremely heat could not support the power and we had contant blackouts.All the facilities in our hotel work properly like restaurants, spa ,pool bar beach bar so the A/C was not our problem

4/10 Poor

Ilias, FORT LAUDERDALE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had two rooms and both very dirty. In one of the two room balconies a plant 15 cm high was growing. The one of the two bathroom toilet was leaking and was not cleaned you can see the stains between the lip of the toilet. Under beds in both rooms and the floors were very dirty and the furniture sticky. Definitely not a 5 star maybe a 2 star because lacking upkeep and maintenance. AC system the worse in both rooms will never reach 20 Celsius. Hotel rooms at least need updating in order to charge over 200 euros the night per room but the cleaning issue was my worst experience.

6/10 Okay

Nikolaos

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing location and architecture with iconic views but the condition of the building is pretty bad. The property has not been renovated since they built it. All of the facilities are old. The air conditioner wasn't working properly. The staff was trying to do their best but they didn't have that experience for 5-star hotel. Its a pity as the hotel is one of the best in Lefkada, but the operator is not the one that deserves.
Stayed 2 nights in Jun 2023
Response from Dimitrios Foudas Manager Ionian Blue Hotel on 26 Jul 2023
The problem with the air condition as we have already informed you during your stay was the electricity company's problem and not ours as because of the extremely heat they cannot give the relevant power and as a result we have constant blackouts that make things worse.All the facilities in the hotel work properly and we mention this because this was a problem which was not ours

10/10 Excellent

Aristotle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Christine

Stayed 3 nights in Aug 2022

2/10 Terrible

Paraskevi

Stayed 2 nights in Aug 2022

2/10 Terrible

Sanja

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning is central you cannot control it in your bedroom 29°C constantly I wanted to die . Housekeeping entering bedroom whenever they feel like even though I left a signed do not disturb and they still came into my bedroom twice. Very disrespectful. Property not clean. Definitely not five star hotel. Never again.
Stayed 7 nights in Aug 2022
Response from Dimitrios Foudas Manager of Ionian Blue Hotel on 26 Jul 2023
The problem with the air condition as we had told you during your stay, was something that was not our problem but the electricy company's problem ,because of the extremely heat there have been blackouts and as a result we have these issues at the hotel.All the other facilities in the hotel work prioperly and it was not our problem for the air condition

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

FAY

Stayed 8 nights in Jul 2022

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 6 nights in Jul 2022

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel…. Food terrible!
Great hotel & location, pool was a great size and decking area by the sea was lovely. The only thing that let the hotel down was the food at the buffet in the evening….. it was terrible.
Stayed 4 nights in Jun 2022

10/10 Excellent

Yorgos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Oct 2021

10/10 Excellent

Maisie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place with breathtaking views. A real hidden gem of a place! We can’t wait to come back for another visit.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Depends on what is more for you
Hotel place and structure is excellent, close to amazing. Service is poor but kindness of staff is very high. Director have to solve the "breakfast problem" with big line, no disks and the same poor menu for such hotel, every day.
Stayed 4 nights in Aug 2021

2/10 Terrible

Roman

Stayed 3 nights in Aug 2021

2/10 Terrible

Nachman

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Fred Van

Stayed 1 night in Jul 2021

10/10 Excellent

Leanne, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last week for 7 days in one of the private bungalows, amazing clean and everything you could want a nice break. The private pool and terrace was beautiful. The staff where all great friendly and went above and beyond. The main hotel was clean and a very safe environment. The food selection was good. All in all a great hotel and will be back again.
Stayed 7 nights in Sep 2020
Response from IONIAN BLUE HOTEL MANAGEMENT on 23 Sept 2020
Dear Leanne, Thank you very much for your good comments about our hotel.We are very happy you had such a good time here and we are looking forward to seeing you again in the future.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excellent as well as the sea view
Stayed 2 nights in Aug 2019
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Anonymous, Thank you very much for your nice comments.We are looking forward to seeing you in our hotel again in the future.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, but service was lack luster
Took a few attempts to get an iron sent to our room, also took several attempts to get fresh towels delivered. WiFi was horrible. Otherwise, the place is amazing.
Stayed 2 nights in Jul 2019
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Michael, Thank you for your comment.Our hotel offers a laundry service and the towels are changed every single day.As for the wifi we have updated it and there is no problem in all the hotel.

8/10 Good

C, US

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great property and location. Most staff friendly. Food not so great.
Stayed 4 nights in Jul 2019
Response from Ionian Blue Hotel on 15 Dec 2019
Dear C, Thank you for the nice comments.We are very sorry to hear that the food didn't satisfy you since our quality and variety based on the amazing Mediterranean cuisine has beed awarded by all our clients who visit the hotel every year

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was fantastic.Everything else was for 2 stars hotel.The bed sheets were dirty and old.The toilet was dirty .The balcony had no seats The hotel was not ready for the people .It was a terible expiriance for our family.(bothe rooms was the same bad condition).
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

T, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the amount of money spent, I was left disappointed. Our room had views of the roof tiles from the building in front. The cutlery at breakfast time had lipstick still on it. The bedsheets had marks on them and the overall cleanliness of the rooms was pretty average. The toilet seat was broken. Positives: Nice grounds, great variety for breakfast.
Stayed 3 nights in Aug 2018

10/10 Excellent

Kaylian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Lefkada.
Great hotel, amazing views and really friendly staff. 10/10
Stayed 3 nights in Aug 2018
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Kaylian, Thank you for your nice words and we are very happy you had an amazing holiday in our hotel.We are looking forward to meeting you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outlook, terrible service
Hotel is about 20 min from main town. A pleasant drive, great location and outlook. View of the mountains and sea is spectacular. Excellent pool and dinner buffet. Breakfast buffet worst experience ever Check in and check out full of dramas, no sofa beds, just sofa for kids to sleep on, absolutely appalling service, in fact nonexistent. Not five star by any stretch of the imagination. No air conditioning at reception, workers lacked any customer service skills. Little to no willingness to help and understaffed.
Stayed 3 nights in Jul 2018
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Anonymous, Thank you for the time you spent to write the review.We are very sorry to hear that our hotel didn't meet your expectations .The hotel has got real beds and not only sofas ,as you mention for the children as well as for the adults.Also, it took us by surprise the fact that you found our staff nonexistent and not helpful as all our guests always congratulate us on their excellent professionalism and their kindness.Nevertheless, we will take all your comments into consideration.

6/10 Okay

tim, london

Disliked: Cleanliness
Great location but tired and service average
Visited for some relaxing time after a sailing trip. Rooms fine if you get one with a view at the front. Views are outstanding. Pool and sea swimming deck are great. Food is average. The cafe at the sea deck could be great but spoilt buy continuous loud piped music that slowly drives you mad. It would be so nice just the hear the sea. I cant believe that anybody wants the aweful music. Generally the place has seen better days and needs money spending on it.
Stayed 3 nights in Jul 2018
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Tim, Thank you for the review and your comments.People relaxing by the pool or the sea want to listen to music during the day and we try to satisfy their demands .The type of music is always adjustable to the environment and has been selected carefully for the needs of the hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Regret booking there, disastrous experience
Rooms filthy, pests infested, beds very uncomfortable, mattresses shaggy, pillows old and dirty without pillow protecters, maintenace of the place don't exist. This was the worst hotel we've been in the last 30 years the star rating should be reviewed It shouldn't be more than 2 stars A long time ago could have been 5 star but not now.
Stayed 4 nights in Sep 2017

4/10 Poor

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, smelly and rude staff
This is a skip. Definitely not a 5 star hotel. It's run down and we had the misfortune of being given a room by a smelly septic tank. The room smelled like feces and we complained and asked to be moved. We were the next morning. No one ever followed-up, apologized, inquired further or extended any courtesy. They whole interaction could be described as we were a nuisance and they had more important things on their plate. Every place in the area has fantastic views which is the only decent thing about this place.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Lake of management skill
Dining experience is chaotic, to say the least. There is one coffee machine available at breakfast for all those people! I asked for clean towels in my room to replace used towels and they never came. Staff is working hard but management needs a host at restaurant to seat people properly. Again, staff is required to help at pool with towels. No bellman. Beautiful location, just needs updating and additional staff.
Stayed 2 nights in Jul 2017

6/10 Okay

merri, sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Need renovations
The location is perfect but the hotel needs some upgrades like a door card system that works and beds with proper mattreses my kids slept or couches with a slight angle ,also the noise coming from rooms above and next door was excesive we couldn't sleep till 1am i wouldn't stay here again the value for money is just not there
Stayed 4 nights in Jul 2017

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip to Greece 2017
My second stay , and again early season. Hotel as good as ever, quiet, but staff and service excellent

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Big disappointment
Extremely disappointed. After a week on a sailboat where we had exquisitely catered food and lots of activity and Kate nights, we were looking forward to 2 days of total relaxation at the hotel. The hotel and view are beautiful and the room was lovely BUT the swimming pool was freezing cold, much colder than the ocean where I had been swimming everyday. In 1 days I did not see anyone use the pool and our room overlooked it. Even the private pool with our room was ice cold. It looked beautiful but was totally useless. Next came the dining disappointments: dinner was a mediocre buffet and so was breakfast; the hotel was not at all busy and it would have been better to have a very limited but good a la Carrie menu: as a result we took the car and drove to other dining spots. This all wouldn't have been so bad but it cost $400 Canadian a night; more than double what we paid for a great spot in Kefkada town. The place was almost deserted of customers and I guess the service left at the end of the summer too! Lovely surroundings but not worth the cost.
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Anonymous, Thank you for the review and the time you spent writing it.The fact that the pool was cold,as you noticed it is outside based on the weather temperature and cannot be heated.Your room as I understood was junior suite or a villa since they are the only rooms in the hotel with a private pool ,an amazing room ,very spacious with a living room and a pool that nobody can call it useless !!! Finally ,for your knowledge our hotel is the best Spot in Lefkada!!1

6/10 Okay

Verified traveller

Not as expected.
The whole hotel looked like its a bit abandoned, breakfast was not as expected for a hotel of this rating , generally over valued for what it offers
Response from Ionian Blue Hotel on 15 Dec 2019
Dear Anonymous, Thank you for your review It would be fair,though to give us more details about the things you didn't like about our hotel and not just mention that it is over valued.Its magnificent view , location,the spacious and clean rooms ,the unique swimming pool the amazing cuisine and the excellent service that we provide can ,I think give it the title over valued.