Hackthorn Hotels

"Well-situated hotel, deluxe room was very comfortable with very fast wifi and fabulous Elemis toiletries. The cathedral view was spectacular. The only gripe was the noise of the extractor fans at the back of the property and the room was too hot! It's a complaint I have about a lot of hotels, unfortunately."

"Yes the hotel was good with good spacious bedrooms compared beds good shower or Bath staff were very friendly it wasn’t to posh as i like handy for shops centrally placed handy train station rooms were also clean & tidy it’s the second time I have stayed in a week & Eddie wright Raceway the main reason for going twice "

"Comfortable, clean, well appointed room. Good nights sleep in quiet room with roomy bed. Staff friendly and helpful. "

"Very conveniently located close to the main attractions, with ample parking available. The staff were friendly and professional throughout our stay, and the breakfast offering was excellent, with a good variety of both buffet and made-to-order options. However, there were a few aspects that could be improved. The room appeared to be in need of a rewire, and being situated above a wedding function meant there was noise late into the morning hours, with furniture being moved around for cleaning. The mattress was firmer than expected, which may not suit all guests. Additionally, on arrival, I felt the room could have been cleaned more thoroughly. Overall, a nice stay with some areas that require attention for improvement. "

"Was ok needs up dating ."

"fantastic location,breakfast,etc"

"Staff were outstanding and made the stay different"

"Comfy and clean room, staff were very helpful and an all round tip top place to stay. Downside, I am glad the breakfast was included as this was just about edible. "

"Lovely staff in an old beautiful building. The breakfast was great and the room was cosy and clean but a little on the colder side. Unfortunately we were directly above the function room which had a party on the Saturday day. The music was so loud that the furniture was vibrating. I should have requested a quiet room upon booking. I wouldn't let it put me off booking again"