Hakone Hotel Guide - Hakone Visitor Center hotels in Hakone, Japan.

"The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream. "

"Beautiful waterfront view "

"The villa is great. We loved everything about the unit. It was spacious and clean, had lots of amenities, and the private onsen was great. The layout for us (6 people) was awesome. The unit had multiple toilets and places to get ready. The fully equipped kitchen was very much welcomed. While we did not cook, and only heated up store-bought food and cup noodles, there are pots and pans and even an outdoor grill if you want to cook. There is even a vending machine that has limited food options to cook. There are drawbacks, and mainly it is the location. It is not easy to get there with public transportation, there are no convenient store within walking distance and restaurant options are limited. Also this check in was harder than it needed to be. The app/link they sent ahead of time for check in was slow and kept having error, so I ended checking in on the tablet in the room, but that was a bad expereince as well. It took over 45 min for me to self check in, scan passports, type in information etc... But overall, we really enjoyed the time we spent at the Villa and onsen. Great place to relax and decompress and have a rest/slow day. "

"Room was comfortable and clean. "

"We had a nice little stay. My kids enjoyed the pool table and the private onsen. We slept Japanese style on the floor with a family of 5. We didn’t have any issues. We enjoyed some adult beverages as well as ate dinner. Dinner is nothing special but it was perfect for us. The staff were amazingly friendly and even spoke English to us. We would for sure stay again! There is a bus stop right outside of the hotel. It about a 15 min bus ride to the Ropeway. It’s also 10 min drive from Yunessun where we stopped on our way home. "

"Great place to stay, and very helpful and responsive staff!"

"Paradise for Crazy Drivers, hundreds of turns every time "