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"I didn’t experience that much. It was just a place to lay my head and rest."

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"This is my third stay here and I am glad an opinion was formed by the first two as future bookings solely based on this stay my have been non-existent. I got there after the beginning of check in time but was told that my "luxury" suite was still not ready but would be so momentarily - no biggie. I got into the room which was very plush and had two double doors looking out over a nice view and allowed for some much needed air to come in as it was the hottest day of the year so far. shortly after getting in, a worker came straight into the room but fortunately I was fully clothed. She was unaware I had arrived and apologized as she lay out a robe, slippers and towels. I then checked the fridge to find out two disappointing things - 1 was that it didn't work and the second was that it had not been cleaned out as there were lots of leftover junk food which stank and needed to be disposed of straightaway. Next was the lack of sockets especially next to the bed which was annoying. Both taps on the bathroom basin leaked which meant a drop in pressure. I used the gym which was great, showered and went out to eat at a nearby pub chain. When I got back to my room, I discovered that the main radiator was on full heat and I couldn't turn it down. The one shining light of this stay was the hotel employee, Ziad. He went above and beyond providing me a fan. He came to the room and spent a good while trying to get the radiator off even though it resulted in him sweating profusely."

"No lift, lots of stairs!!"

"Clean room, lovely staff, gym was ok for a quick session, "

"Lovely clean room, staff really nice, food was good"

"My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return."

"Ideal for a short break"

"The hotel is well located within Lyndhurst and for the New Forest. Staff are polite and friendly, there is large car park for the hotel. Good Breakfast, from continental to full English. Our room was clean and well maintained, with a comfortable bed. "