Britannia Hotels hotels in Winchester, England

"Great hotel with lots of amenities, well stocked bar, and great breakfast buffet. The only downside was the room was quite compact, and we stayed 2 nights and didn’t get fresh towels etc during our stay."

"Bed wasn’t comfortable. Pillows rock hard. Rooms very hot and small. They did however move us a slightly bigger room. 1:30am people in corridor shouting and laughing. There is a clear gap in the front door and corridor seen at the bottom. Talking about a good half inch. 3am wedding party in the gardens shouting and again very loud. Tried to call reception to alert and ask to quiet down as 3-4people shouting in the garden. No answer. Impossible to get through to reception. On check out I explained this and no care what so ever but proceeded to take the card machine out and say you owe us £10. "

"Staff were very attentive. We had breakfast too which was very good, plenty of choice. There was a function on and "

"It is so unfortunate that a hotel with this potential has been somewhat neglected. We have visited previously and the change since then is apparent. Still wonderful staff, still a fantastic location but the rooms are in dire need of attention. Nothing as horrific as mould or dirt, still very well cleaned but the cleaners have an uphill struggle with the aging of the property. We will most likely return, it's still a good hotel but it could be fantastic!! "

"Room was clean but dated. However I was bitten by bedbugs on the first night. Management had the room checked over and reckon that bed bugs were not detected. Checking a room in a couple of hours for bugs that had already had a good feed would not reveal anything. As a health care professional I was far from impressed. The bites were confirmed by my GP when I returned home. Erin in reception was amazing and supportive. Duty manager took some persuading to move me to a different room. Hallways had worn, threadbare carpets that posed a safety risk for trips and falls. Breakfast was acceptable. Dining room staff were lovely. "

"Did not have breakfast "

"Great coffee. Good to have some fresh veg for breakfast."

"Room clean, not very welcoming, bed uncomfortable, didn’t have breakfast "

"Great location "