Hangzhou Hotel Guide - Hangzhou China Silk Town hotels in Hangzhou, China.

"Staff, facilities and food was excellent!"

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"Front desk staff are friendly and very helpful."

"Good service and nice hotel "

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"Clean room"

"Very friendly staff, hotel is very clean "

"Great staff , great location"

"Attractive Victoria Bay View"

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"Very convenient location, excellent staff "

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"They asked us to change room from sweet to separated two room. I booked lake view but the room can’t see it. "

"lots of amazing carts selling crafts and food, being close to West lake is a plus too."

"the breakfast is assum..."

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "