Gloucester Hotel Guide - Hartpury University and Hartpury College hotels in Gloucester, United Kingdom.

"Great position for town centre, train station, quays & bars & restaurants"

"Staff were helpful and friendly in the hotel, spa and restaurant. Only one criticism, the pool is too warm and the ice shower not cold enough. Lovely massage."

"Great hotel , tremendous breakfast, big room, shower , parking, Done all required and quiet easy to find"

"Was a really nice hotel room & reasonably priced."

"Mattress and pillows were the worst part about the stay, the mattress was thin and compressed so hard it was impossible to sleep on the side as it was like sleeping on the bed base. Pillows were either hard and lumpy or no substance to them. I’ve left with very little sleep and bad neck and back. On arrival the WiFi was down and the lift didn’t work. Bathroom smelt of urine so strong I was avoiding using it. The carpet was sticky and thread bare in places. General cleanliness and condition of the room left a lot to be desired. There was a power cut during my stay, not the hotel’s fault, but no emergency lighting in the bedrooms. Which meant being sat in the dark for hours, there was lighting in the corridors, this should be expected in the rooms too for safe navigation to the bathroom."

"Parking was easy/safe. Good location. Close for motorway & City. Theres a Toby carvery ( not dog friendly) 2 minute walk, farm shop - cafe not dog friendly & very expensive for a takeaway roll & sausage/cup of tea. Nice views, staff were helpful/pleasant.The lofthouse restaurant/bar appeared popular and dogs were permitted in a small area to the back of the restuarant. The food was nice, but limited in choice. The room was a good size, bed was comfy. However, the bathroom needs attention, the floor is mouldy due to the corner bath shower position, there was no plug for the bath, nor a bath mat to prevent slipping when showering. The milk was not replenished the next day to make tea/coffee. For a modern building I expected more from it, there are no usb sockets in the room. When travelling,we are usually expected to strip beds in most places we visit & did this the moring we left. The linnen on the bed was great clean, unfortunately i can't say the same for the duvet, it was badly stained, as was the matress [there were no protectors on the bed]. The has burn marks and stains on it."

"No complaints at all about the property it was spotless and in a perfect location. Parking was secure and well organised. Our only compliant is that we checked out over a week ago and have still not received a refund of the deposit by bank transfer as promised even though we were informed it was being paid. We stay in a lot of holiday lets with refundable deposits and have never had to use a bank transfer system before. Using a credit card guarantee is in our view far better as bank transfers are cumbersome and cause extra work for both parties."

"Beautiful accommodation spotlessly clean. Light and stunning views "

"Toilet in restaurant out of order property tired and run down "