In-room safe, desk, free WiFi, bed sheets
Check availability

Reviews of Grand Pink Hotel Hat Yai

3 out of 5
Grand Pink Hotel Hat Yai
24/11-12 Sanehanusord Rd, Hat Yai City Center, Hat Yai

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 67 reviews" "
Rating 8 - Good. 34 out of 67 reviews" "
Rating 6 - Okay. 14 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 5 out of 67 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Nik Ghazali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely use this property again!!!!
Stayed in the updated "C" wing. Very comfortable room. Sadly we got a room with adjoining door and had very noisy neighbours (part of tour group). Only got a few hours sleep and they were at it again! Asked to move to a room without the adjoining door and the hotel were very happy to oblige. I will definitely stay there again because it's location is great, staff very friendly and helpful and when our car wouldn't start the security staff went above and beyond to help us out.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong booking and asked for a refund........ ......... ......
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean..but it will be better if wing C can linked to Wing A and B..
Stayed 3 nights in May 2019

8/10 Good

Janice

Liked: Property conditions & facilities
Location is good . Housekeeping this time is not good . Room was not packed till 2 pm, need to go to the counter and get help about it .
Stayed 4 nights in May 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay .
Stayed 2 nights in May 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
New room small and expensive staff aren’t aware about on line booking
Stayed 4 nights in Apr 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

8/10 Good

Tan, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Mar 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from LUCY M. on 1 Jun 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

6/10 Okay

RON

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was spacious, clean and bright. Bed was comfortable. Location was excellent, once you step out of the hotel , you start your shopping .
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

6/10 Okay

Richard

Disliked: Staff & service
Booked 4 rooms which stated soaking bathtub as an item to be provided. But it is not upon checking in. Was told by the hotel manager that the items shown in my mobile phone will not be fulfilled by her. Rather I was told that she will inform Hotel.com to remove the particular item in the online portal. Anyway this is not my fault as a guest but it is between the hotelier and Hotel.com. I am disappointed as I had informed to my 3 friends that their rooms comes with bathtub. The rooms we stayed at Wing B generally is below average. Hotel.com owe me an explanation on why I was not given a room with those items listed in the room facilities.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very spacious and clean. The staff were helping too in terms of the transport wise.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

it's near the food and shopping area
Stayed 3 nights in Mar 2019

8/10 Good

Seah, malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, spacious room with reasonable price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

2/10 Terrible

Miss

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Next time place in your hotel condition "DON'T DIRTY COVER BED AND TOWEL !!" . in the absence of a condition it would be more charge if dirty! stupid! Kick all the hotel cleaners for all the lazy ones !! not your hand washing the dirty. Cleaners wear the machine. but still lazy. And teaching your hotel cleaner do not be rude !!
Stayed 2 nights in Mar 2019

8/10 Good

Nur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay here since near with everything, by walking distance. Halal food, 7-11 but no iron provide which difficult for whom wear tudung or shawl.
Stayed 2 nights in Feb 2019
Response from Reservation on 2 Mar 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Stayed 1 night in Jan 2019
Response from reservation on 27 Feb 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice location.
Stayed 2 nights in Jan 2019
Response from Reservation on 2 Mar 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

2/10 Terrible

Si Ting

Disliked: Cleanliness, staff & service
Bad experience
Hotel staff forced us to leave tips. Bad experience. Will not stay again.
Stayed 3 nights in Jan 2019
Response from reservation on 2 Mar 2019
You can tell me about problem. Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from reservation on 2 Mar 2019
Thank you for choosing to stay at our hotel. We will take your advice to develop better. We hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from reservation on 14 Dec 2018
thank you ^^

6/10 Okay

アイリス, singapore

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel is friendly and helpful and the hotel is clean . Location is good and convenient . Just that the wifi iris not strong.
Stayed 3 nights in Jul 2018
Response from Mini on 13 Jul 2018
Thank you

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from MINI on 13 Jul 2018
THANK YOU

6/10 Okay

K L

Convenient location
Location wise, it was very convenient for shopping and general tourist activities in the center of the city.
Stayed 2 nights in Dec 2017
Response from MINI on 13 Jul 2018
THANK YOU

6/10 Okay

Breezy, California, US

Disliked: Staff & service
Close to shopping areas
Too many uncivilized tourists. They were noisy and their lungs filled with cigarette smoke. Yuk!
Stayed 3 nights in Apr 2018
Response from grandpink on 28 May 2018
We will make changes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
Was charge for a total 500b for dirty towel. Is totally a scam hotel. Hotel manage said we had dirty the towel and was told to pay for the towel. No credit card deposit. Ask for passport as a deposit! Unbelievable. Hotel lobby with lots of freelance ladies for call to room. Not suitable to family stay. Scam hotel. I demand a refund of the towel that we had forced to pay and the time u delayed us to the airport.
Response from grandpink on 26 May 2018
We apologize for the inconvenience.

4/10 Poor

Rachel, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet water pressure slow and small ,Air-conditioner very noisy.
Stayed 2 nights in Mar 2018
Response from grand pink on 28 May 2018
We will make changes. Thank

6/10 Okay

YJ, Singapore

Liked: Staff & service
Grand Pink Hotel Hat Yai
Room rate for walk in is almost the same for online booking. Room given was in Wing B (not renovated). Walk in guest will most likely have room in Wing A (renovated) Location is good. YJ
Stayed 1 night in Mar 2018

6/10 Okay

E.T, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but the hotel is not exactly like the picture shown.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean, Big, New Hotel beside Lee Garden
The Hotel is Clean, New, big & comfortable! The room quite big has 4 chairs and one round table. The room and toilet is clean and comfortable. The hotel located beside Lee Garden and 7-11 downstairs. The foot massage in the hotel only 200 baht! Will come again next time! Highly recommended!
Stayed 2 nights in Feb 2018

6/10 Okay

Mary, Johor Baru.

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally located
Expedia booking shows room with bath tub, however what u see in the booking is not the same room you will get. Misleading hotel advertisement. Overall, good point of accessisibility in Hatyai.
Stayed 2 nights in Jan 2018

8/10 Good

Bella, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean hotel
All good except for the ceiling which is mirrored that make me having weird feeling.
Stayed 1 night in Dec 2017

8/10 Good

Penny, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to central, Lee Garden Plaza, Odean Shopping Mall and others. Clean hotel.
Stayed 3 nights in Oct 2017

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it will come again.
Very new hotel,looked very clean,the staff too were very helpful. just next to Lee Garden ,so convenience!
Stayed 3 nights in Aug 2017

10/10 Excellent

ONG SEAH YAENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Joseph

Liked: Cleanliness
Room
Location is good but the wifi is weak in the room.

10/10 Excellent

E BLUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience in the hotel
The condition of the hotel was great and the service was good. Only that the car park of the hotel was not stated clear enough on the map and we have to make turns to find it. The rooms are quite tidy and clean. Most importantly, you will have to bring along international plug/ charger because the electric socket are different. The location of the hotel is good as it is close to the Lee Garden Plaza. There are a few coffee shops (kopitiam) situated near the hotel, where you can find food easily, and some open till midnight. Convenient store (e.g. 7-11) is also near the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort