Empire Hotel Group hotels in Hell's Kitchen, New York

"The cookies were delicious, staff always super friendly and helpful, loved the rooftop bar."

"Great customer service. The staff were amazing! The rooftop has a gorgeous view!!! This is the hotel where we will stay at from now on! "

"Jessy, the front desk attendant was great! She was so helpful with finding us a place to park, and advice on where to visit. Close to all the best sites and ample subways. One block from port authority bus terminal. Hotel accommodations were perfect for us. Beds and pillows were comfortable. Only minor issues were the shower curtain rod wouldn’t stay up and the sink drained slowly. "

"Yes"

"The staff is magnificent "

"Nothing was wrong! perfect staff location and food! elevators can be buys but what do you expect?! your not the only one there, ask for a low floor and take the stairs."

"This hotel is a hidden gem. Although the hotel is not spacious, the the architecture and design of both the common spaces and rooms are aesthetically pleasing. There is a strong service orientation and genuine camaraderie among the staff that was evident. They looked for ways to make our time there, pleasurable, easing our way whenever they could."

"Location "

"Our stay at The Belvedere was very pleasant. The room was clean, the hotel was centrally located and many area attractions were accessible on foot. The staff was very friendly and pleasant. I would highly recommend this hotel to friends traveling to NY."