Herbeville Hotels

"Nice hotel. Probably typical for French hotels, No ice machine, no AC in the rooms, but certainly probably typical compared to United States hotels. The breakfast served on the ground floor is excellent. Concierge service was also excellent, although the Versailles ticket were expensive and on Tuesday morning Versailles it was incredibly busy, too crowded to enjoy"

"Centrally located, close to Eiffel Tower. Staff was helpful. Included breakfast a plus."

"Very close to the Eiffel Tower and close to Metro. "

"Clean room Good location "

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"Great location "

"It is a comfortable and clean property. The only issue we faced was while check-in. The person on duty was very rude and was not ready to listen to our point. We were travelling with a 4 months old baby and we reached hotel around 2:00pm. I had booked an extra night to avoid waiting long for the check-in time. The person at the reception was very rude and kept insisting in waiting without listening to our whole point. He was almost ready to fight. Moreover I had spoken to their customer support 2 days in advance to avoid such scenario and they assured me there won’t be any troubles during the check-in but this person at the counter disregarded the whole thing said “Our customer teams are are sitting in Lyon. We are not connected to them and I cannot help. You need to wait.” Then after him calming down he gave us a very nominal room at first floor whereas we booked a room on upper floor with some extra amenities, like full minibar. Unfortunately we did not get to experience any of it because of the rude staff. The stay was okay if you don’t need to interact either the staff, a bit out of the main city, clean and quiet."

"The bathroom is very small and they do not give hand towels it’s only 2 shower towels no coffee it’s the first hotel with no coffee no tea And AC wasn’t working we sleep with the windows open the 2 beds have been about 6 in a part Overall ligation is very good good restaurants and prices are good the train station is about 5 minutes walk every one are very kind "

"The check-in experience was disappointing. The staff member was not very professional and did not explain basic information such as Wi-Fi access, breakfast, or other important hotel details. The housekeeping staff was also quite impolite. When we returned to the room and needed to use the washroom while they were cleaning, their attitude made us feel uncomfortable and guilty, as though we were inconveniencing them in our own room."