Lucerne Hotel Guide - Hertensteinstrasse hotels in Lucerne, Switzerland.

"Did not have breakfast. The staff were great! "

"Room very small sink by the foot of bed"

"Nice staff and clean room"

"Breakfast had good selection of breads. Really liked the fresh pineapple and blueberries too. Could use more hooks in room and bathroom to hang towels and clothing. Our room had a cool night light with 4 usb chargers that we plugged our cords into. Enjoyed the coffee and water in the lobby. "

"Lovely staff"

"Approximately 7-8? Mins walk from train station but not ideal with large suitcase. Beautiful old town area with lots to see and do. Staff are friendly and accommodating. Rooma were clean and good size, all amenities needed were provided. Minibar & breakfast available a cost. Close to chapel Bridge and Jesuit Church and nice for a morning or night stroll. Businesses and food close at 5pm and restaurants around were expensive. Closest option for cheap food was a few mins walk back to train station area. "

"Lovely "

"Average property with clean enough room.ok for solo travellers."

"Just a wonderful hotel. Situated facing lake with alps in background. Spacious, whimsical rooms with comfortable beds/linens. Ask for lake view room if available. Great staff. Doorman saw us approaching with luggage and hurried out to take the bags, which appeared later in room with no further effort on our part. Friendly front desk representative. Room not ready due to early arrival, but she took our phone # and called just a few minutes later when it was ready. She recognized us as reentered hotel and came out to greet us and escorted us to room, Upgraded to suite wo requesting. Lots of complementary extras. Room had snacks on arrival, chocolate at turn down and well stocked fridge. Given water and chocolate Easter bunny (was Easter) on check out. Have stayed in many great hotels. This is clearly one of the best. Highly recommended if you find yourself in the area. "