Lucerne Hotel Guide - Rosengart Collection hotels in Lucerne, Switzerland.

"Clean room and nice staff"

"I had a wonderful stay at this hotel and would definitely rate it 5 stars overall. The location is excellent and very convenient and close to great restaurants and transport options. The room was modern, clean, and comfortable, with a very cozy bed that made it easy to relax after a long day. The only small side was some construction."

"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"Affordable hotel in a very popular area. The access to the riverfront, train station and attractions like the Chapel Bridge at an affordable rate instanstly skyrockets this property to at least a 7/10. However the hotel is obviously on the older side, with a specific faint odor that usually comes from improperly maintain pipes and walls. The room was clean though, and not too much complaints there. There also aren't any free amenities except luggage storage. There's no shower products or toiletries provided for your room, so be sure to pack your own. There are drinks in the minbar but its an extra charge. I ended up buying all my water and drinks from the supermarket 2 blocks down. There's a really great breakfast buffet, but that's also an extra charge. If at least a few essentials were provided for free, it would have really made it better. At the very least, water should not be free. There were some things lacking in the hotel, but the stay was far from unpleasant, and the convenience, price and location were perfect. "

"The hotel was in an excellent location, staff were very friendly and helpful. Breakfast was wonderful, a basy array of choice. Rooms were large, modern and comfortable."

"The property does not have any staff on site. Our room did not have any running hot water for both nights we stayed there. Despite multiple attempts via phone calls and messages on the Hotels.com app, we could not reach any hotel staff. The restaurant staff have no idea how to help with the property. The main front door is left unlocked all night, so anyone can access the property and the first floor door which should only allow access to hotel clients is also open all day. Other residents were very noisy with banging doors late at night. The windows do not provide soundproof sleep either, so we noticed road noises from 4am as delivery trucks access this part of the cityz"

"Did not have breakfast. The staff were great! "

"Lovely staff"

"Good breakfast and location. Friendly staff. "