Shreveport Hotel Guide - Highland Park hotels in Shreveport, United States of America.

"The room was never cleaned. I had to change my own bedding. The young man at the desk was wonderful. He went above and beyond to get me clean bedding, towels. Toliet paper, tissue paper. I should charge them for changing my own bedding while I'm on vacation. Housekeeping was the worst. The dirty bedding and towels sat in the hallway for 3 days before Housekeeping came and got them. Also, garbage was piled up by the elevator on our floor for 4 days. Housekeeping is our biggest rant. Everyone else was very nice, especially the front desk. Also, their website desperately needs to be updated. It said they had transportation to and from the airport but it doesn't. Also, the website says you can book an appointment at the spa. Nope the spa is being remodeled. If I had know those 2 things I would have booked at another hotel and casino."

"The room was very nice and clean. The staff was very friendly. Highly recommend."

"Great place to stay "

"Room was clean but missing basic amenities. breakfast not included. staff was very friendly and helpful "

"this is a safe feeling area for the down town location. we loved the furnished kitchen and full refrigerator -and the breakfast was excellent! lots of parking -even for our trailers. "

"All the staff was very friendly and professional "

"We always have an amazing time when we stay here the staff make you feel right at home and the rooms are awesome! "

"Room was clean. Employee was overwhelmed when checking is in as she was the only worker. The hallways smelled really good. "

"Very clean spacious rooms with terrific water pressure in the shower. On- sight restaurants were very good. Limited slot options but location was convenient to other casinos as well. "