Exterior

Reviews of Hook House Hotel

3 out of 5
Hook House Hotel
London Road, Hook, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 176 reviews" "
Rating 8 - Good. 47 out of 176 reviews" "
Rating 6 - Okay. 9 out of 176 reviews" "
Rating 4 - Poor. 2 out of 176 reviews" "
Rating 2 - Terrible. 1 out of 176 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic and care about your stay. Only there for one night and on business, very comfortable. If you want peace and quiet away from a chain then despite some quirky bits would highly recommend. WiFi perfect
Stayed 1 night in Mar 2024

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. Great hosts great rooms a d great pizza :-)
Stayed 2 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Comfortable hotel but a bit tired
Stayed 1 night in Dec 2023

10/10 Excellent

Afia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful night stay , enjoyed a yummy cooked breakfast . Room and bathroom was clean . Certainly be returning again to the hotel .
Stayed 1 night in Nov 2023

8/10 Good

asami

Stayed 1 night in Nov 2023

8/10 Good

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anabela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Made to feel welcome from the start nothing too much. It's home away from home
Stayed 2 nights in Nov 2023

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Anabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was in was very comfortable. I slept really well while I stayed. The pizza is definitely worth a try lovely and fresh. The owners were very friendly and nothing was too much for them. Will be returning
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel for a business trip
Lovely hotel. Plenty of parking. Beautiful grounds. Huge room. Very comfortable bed. Great host.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hook House
We enjoyed it from start to finish the reception we got was very friendly and informative. The room was very clean and well equipped and the bed was comfy. We had the pizza one night and they were the best we have ever had so would strongly recommend these. All in all an excellent stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gilian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 2 night stay
A very comfortable 2 night stay in Room 9. Staff helpful and friendly. Convenient yet quiet location for through routes, including motorways. Bed was firm but comfortable. Cooked buffet breakfast included. We liked this small Georgian country house hotel. It was good value.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie

Stayed 1 night in Sep 2023

8/10 Good

Mick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property which is well situated. Perhaps some AC in the room would have helped but it was an exceptionally warm night. Not to be helped. Would stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great pizza. Good stay.
One night stay in a modest single room. Very comfortable. Good setting, convenient for the M3. Fabulous home cooked pizza and a good buffet breakfast. Super friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

BARBARA

Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Stayed 2 nights in Aug 2023

10/10 Excellent

JOHN

Stayed 2 nights in Aug 2023

10/10 Excellent

Philip

Stayed 1 night in Aug 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Staff
My family stayed for 4 nights using several rooms, this is an old Georgian house with lovely grounds. The exceptional thing about this place are the Staff, they cannot do enough, we were made to feel at home. Very dog friendly,
Stayed 4 nights in Aug 2023

2/10 Terrible

anne

Stayed 1 night in Aug 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great food, and I would absolutely stay there again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Brad

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Period property with some lovely quirky features. Everyone was lovely and welcoming. Breakfast was lovely and the homemade pizzas were fantastic.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Great staff, terrific pizza
Lovely place, great setting, and staff top drawer. Pizza is well worth getting 👌
Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Stayed 1 night in Jul 2023

10/10 Excellent

Kerry

Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property with the most wonderful staff. A lovely welcome, great room, beautiful gardens and great location. Breakfast was very tasty. Would definitely recommend and hope to return.
Stayed 1 night in Jul 2023

10/10 Excellent

Jon

Stayed 2 nights in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic place to stay
Wonderful stay at Hook House. Wonderful Pizza. Felt very much at home there. Slept better than I ever have anywhere else and that was with 30 degree heat. Winderful breeze through the attic rooms. Great shower too. Made me a sausage sandwich as I didnt have time for breakfast. Will definitely stay again
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing needs refurbishment.
This has the look of a country house but once inside it needs attention. It is also close to busy road so lots of road noise. Old worn frayed carpets on stairs, dark furniture everywhere. Our room was on the top floor and very cramped, it was extremely hot and the plug in fan provided was inadequate so sleeping difficult. The breakfast was disappointing with no fruit, honey, cold meats or cheese for anyone who preferred continental to a cooked English Breakfast of (overcooked) bacon, sausage, beans, scrambled egg and hash browns prepared and left in keep warm containers on a table. No croissants or pastries just supermarket sliced white or brown bread on offer. We knew this was a dog friendly hotel but wasn’t prepared for dogs sitting on the chairs in the breakfast room! My husband was bitten by a guest’s dog whilst having a drink in the garden, the same dog bit the hotel owner as well. Yet still the guest was allowed to let the dog in the restaurant (on the chairs) and in the garden off the lead. We are dog lovers but there are limitations about how much freedom they should have and certainly around areas containing food. Overall a disappointment, the staff are friendly but we wouldn’t recommend staying here unless of course you have a dog yourself.
Stayed 2 nights in Jun 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hook
Nice place to stay, really warm weather, bed was very warm. Lovely to eat breakfast outside with Red Kites flying over
Stayed 1 night in Jun 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely period house. Rooms are beautifully clean and very quiet. Spacious room with a very large comfortable bed. Lovely buffet breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Mrs Sally e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding party trip
we stayed with friends for a family wedding party and the hosts were lovely and welcoming and we thoroughly enjoyed our stay.
Stayed 1 night in May 2023

10/10 Excellent

Sebastián

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value for money. highly recommended
Everything was just brilliant. Thank you so much for your hospitality.
Stayed 1 night in May 2023

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2023

10/10 Excellent

Craig

Stayed 1 night in Mar 2023