Horseheads Hotel Guide - Hotels with Pool in Horseheads, New York

"Great location close to the university. Even though the hotel is old, it is well maintained and charming. It is good value."

"Our son died while we were there, & the staff was so nice & helpful. They got us a discount on the rooms & allowed us to change the number of nights we stayed with no problems. We are very grateful!"

"This is a good average place to stay slightly on the outskirts. For the most part this place met my requirements for a small kitchenette and 2 beds. Room was average, felt safe, 2 TVs and kitchenette was just enough. There is a full size refrigerator, 2 burner electric stove, MW and dishwasher. There were pots and pans left in the DW by previous guests. Most of them were very dirty and greasy, not worthy of use. There were cobwebs hanging in all corners and at doorway corners as well. Bathroom was average, corners were dirty and saw bugs a few times. Housekeeping was able to clear bugs as needed. Laundry was ok, medium sized, on expensive side $3.50 for washer and $3.50 for dryer. They offered basic free breakfast which was good for quick mornings. I would stay here again despite minor concerns. THE MAIN ISSUE was they did not provide Early check in despite multiple calls and polite requests. The check in staff "eguy0" said they were completely booked. However, when looking for the restroom I spotted multiple rooms (atleast 3)vacant, clean and ready to use. This staff was very unfriendly and difficult to talk to. At other times, there were a few members who were kind and reachable. "

"Staff was extremely welcoming from check-in to check-out. The lobby is beautiful, with lounge areas if you don't want to be cooped up in your room. My family and I were able to play cards and watch live sports in the lobby with no complaints. Our only complaint is the carpet in the room was filthy and had an old musty smell, that definitely took some getting used to."

"Excellent service & great amenities "

"It was a great stop off for a night on our road trip. Beds were comfy. Room was clean and breakfast was very good. Friendly staff :)"

"great location to all wants and needs "

"The reservation for an accessible room with a walk in shower was not carried out, Our room had a tub. The room was minimally equipped for a very high price of over $200 for the area. The room next door had guests paying very loud music. The were shouting and banging walls until the middle of the night. There was no intervention by staff. Police had to be called when we were checking in to quell a dangerous situation with another guest. Breakfast was poor. We learned that the Quality Inn was missing an important element ---Quality. We stay in hotels all over the world. Never again will it be a Choice Inc. Hotel."

"Everything was great "