Horseheath Hotels

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"Very clean with great staff"

"Really great experiences, Justina has been fantastic, it is always the people that make the difference Thanks Marc"

"Basic room, well cleaned, comfortable bed, great breakfast, amazing sauna and gym"

"Clean efficient friendly and superb breakfast , courtesy bus not courtesy at 4 quid but no knock on the hotlel"

"Excellent "

"Staff very helpful, although check inn at 10.30pm proved sketchy Great leisure facilities, with use of pool etc allowed on the day of departure"

"Very clean and modern hotel! Would highly recommend"

"Nice hotel in good location for walking into the city Bed comfy"