Horton Hotels

"This was our 5th stay at Staverton. Overall we had another lovely stay however a couple of issues with lots of dust in our room, inexperienced staff in restaurant (given meal but ages for cutlery, child had an ice cream extra with 2 course meal and tried to charge £8 almost the same price as kids 3 course meal!!, breakfast buffet sparse and slow to refill having to wait with half a plate of breakfast for rest to be refilled). We will still return and hope these small bits can be tightened up then it will be perfect! "

"We got moved room at midnight, and had to move all of our belongings because the power in our room wasn't working, which was an issue the desk knew about when they gave us the room. Then, when I attempted to get a refund on the room for the night, we were offered free breakfast, but the lady on the desk was desperate to haggle down the number of days we got it for. Just felt very cheap and really made us not enjoy the stay."

"We had a fantastic time, should have taking our own Coffee and breakfast but we didn’t, but would definitely next time. "

"Nice room and amenities. Good varied breakfast options "

"Great stay, view is cool, top-floor bar and breakfast very good and all staff friendly and professional. "

" Breakfast had a good variety and staff were quick and polite. The Bar staff didn’t seem to know which bar we could get what drink from and were quite slow in serving. Reception staff were efficient and very pleasant "

"at 10.30 at night went into my room both bedside lights not working and wall light not working had to move the desk light to bedside to see anything. was too late to move rooms so put up with it till morning"

"Absolutely stunning property with beautiful grounds and facilities. Food was extremely high standard and all staff very welcoming, attentive and friendly. The spa is stunning and offeres everything you need. Little slice of heaven"

"Mixed reviews overall, my room was generally pretty clean however, I found a hair in the bathroom that definitely wasn't mine as it was about 6 inches long onnthe tiles of the shower, the window didnt stay open without wedging something underneath it, decor was tired and the TV was no bigger than a PC monitor and looked lost on the wall and wasnt vaguely visible from the bed and everytime the fridge in the room clicked on and off it turned the TV off and on again (annoying to say the least). The fitness area however was quite good, the pool was a tad on the cold side but a good size, steam room was good and the salt sauna was outstanding, found the main restaurant to be quite pricey (£80 a head for 3 courses) so gave it miss so cant comment on quality of food. Overall a decent stay but lacking in some areas and given the three figure cost not bad value for money but not great "