Tokyo Hotel Guide - IMMERSIVE FORT TOKYO hotels in Tokyo, Japan.

"It was a beautiful hotel, with a large room that gave us space to move around with a pretty decent view. The staff were very helpful and nice. The onsen in the hotel was clean and relaxing. There is a family mart connected to the hotel which was very convenient. The train station is short 5 minute walk away, which was also very convenient. There is a restaurant in the hotel as well that we didn’t get the chance to go to because of our itinerary, but they had good options available. Overall, it was a great experience, and I would highly suggest this hotel to anybody. "

"A little confusing where to check in the first day as each tower has its own recetion desk. Good location and lots of places to eat in the complex. Feels like a resort set up. Train station across the road. We were in the main tower, room was older but very clean but no ventilation fan so heated up significantly when anyone showered and A/C does not work well, had the ac set to high and temperature set to the lowest possible over night and the room was still at 24 degrees celcius in the morning. Staff are very friendly and helpful. "

"Beautiful rooms. Incredibly clean. Would definitely recommend."

"Great place to stay & close to a transit system to get into the heart of the cities"

"Property under construction, but overall ok. It was $100CDN to access the pool which was shocking and the hours were disappointing "

"Excellent hotel"

"My family & I were extremely excited for our stay here to be extremely disappointed in the end. For what we paid for not worth it. From the moment we checked in we had problems with our check in which I did not understand when we communicated with the hotel a month or two prior from our stay. The 2 rooms we had are outdated only thing that was outstanding was the view of the tower. House keeping 10/10. The sky tower restaurant is where it got slightly weird and uncomfortable for my family and I. We wanted to check it out to make rsvp for my birthday but the lady in the front said everything was booked and bar area as well. She stated they closed at 9pm so of course we left and came back the following day. We checked in with the same lady and once again she tried to tell us it was completely booked. we clearly saw available seating at the bar she tried to make us pay for a view when we told her multiple times we wanted the bar area that was free. Took us 15-20 mins to be seated when no one was there or waiting. The service at the restaurant was clearly not it. Throughout our stay we felt ignored and profiled. We weren’t sure if it was because we were Americans or Hispanic or even both. In the end of check out they tried to charge us for something that we never took from the fridge. By then I was extremely happy to be checking out from the hotel but sad that our trip was ending in disappointment and anger from our stay. "

"Great location. The views from the 36th floor and from the room are fantastic. The breakfast at the Penthouse restaurant is very good and reasonably priced for a five star hotel. "

"small room, basic food, not pleasant, no housekeeping"