Tokyo Hotel Guide - DiverCity Tokyo Plaza hotels in Tokyo, Japan.

"Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to check in. In the past, the front desk staff were very kind and sincere but recently attitudes have changed. Although other staff greeting guests and staff in the Hanamiyabi lounge are very gracious."

"Everything was amazing we had great time , staff was friendly and helpful, the room a little bit small and the AC was not cold."

"This was a great hotel. Close to Takeshiba Station which you can get to many places from. The ONLY thing I would change is getting a room that does NOT have an adjoining room door. The neighbors were very loud and kept us up 3 nights in a row playing music and arguing. We complained and the hotel staff was quick to respond and ask them to be quiet. I feel without the adjoining door it would’ve been quieter. I would definitely come back. The breakfast was 10 out of 10!!!!!"

"Cleaning in rooms need improvement."

"Best hotel we stayed in Japan! They have everything you need and is located in a very quiet and beautiful area. We walked every night home and the walk over the bridges was spectacular. Room was clean and pretty big size! Bathroom was also very clean and the tub was amazing if you have a child that likes to bathe. Highly recommend!"

"The room was a little small for us but we managed being that hallway was long. Bathroom is small but it was okay. Other than that breakfast is GREAT! Help yourself to face and body necessities. Convenience store (Lawson) in hote with great food options and if you're a smoker they have a smoking room in hotel. Train station is about a five minute walk. Location is good with food options outside of hotel and to walk around."

"Breakfast was great!"

"Nice people, good views, close to shopping and subway stations. "

"Comfortable beds, friendly staff, cell phone chargers provided in room and need room key to elevators, next to Ariake mall, clean hotel all the way around."