Naples Hotel Guide - Il Pozzo e il Pendolo hotels in Naples, Italy.

"Attention, la réception se trouve au 4e étage. Les employés ne répondent pas à la messagerie d’Hotel.com, l’ascenseur est payant certaines heures de la journée, le personnel n’est pas toujours présents et contrairement à ce que l’hôtel annonce le service en français n’est pas ou du moins pas toujours disponible. Et surtout ne vous plaignez pas, c’est vous qui n’aurez pas raison. Un « malentendu », on vous l’avait dit (??!!!??) "

"Room was clean and the bed comfortable with a good shower. Did the basic functions very well with few frills"

"- Very good location - The staff were warm and attentive. - They provided a lot of useful information."

"Hotel is located next to train station which is convenient if you are traveling by train, however it also makes it a very loud area with lots of cars & people. The room & hotel areas are clean, however the a/c could not be manually set in the room and is controlled by the hotel which cannot be adjusted. I prefer my rooms cooler and was told a fan could not be provided. I tried to keep the window open however the street noise was too loud to sleep through. The staff were a bit cold and indifferent. If not for my train schedule, I would stay closer to the historic center for a better Naples experience."

"Breakfast is great, a lot of choices. Very close to SPACCNAPOLI street. Room is clean with a balcony. We like it very much. Only thing was there are several staircases to the reception, no one helps with luggages."

"This is a really nice hotel, conveniently located, clean and comfortable, and beautifully designed, with spacious, airy rooms. Staff were very pleasant and helpful. A lovely stay."

"close to places we needed to be good breakfast rooms nice issue using VIP benefits area outside the hotel a bit rough"

"We were very happy with this hotel. The staff were very friendly and went out of their way to make our stay wonderful. The only negative I have to say is the elevator/lift situation was difficult with my 77 year old mother and her walker. Certain lifts only went to certain areas of the hotel. The signs for the lifts were not well visualized. "

"Very helpful staff. Convenient next to station"