Tulum Hotel Guide - Jaguar Viewpoint Tulum hotels in Tulum, Mexico.

"The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

"My only problem was that we did not get the room we paid $800+ extra (about double the standard rate) to get for our honeymoon. Staff tried to make it right but I’m disappointed and feel misled. However everything else was a 5 star experience. The resort is gorgeous, loved the location l, and the staff was friendly - especially the restaurant staff. Speaking of the restaurant l, the food was insanely delicious. I would highly recommend Mi Amor. Just be aware you might not get the room you paid...

"Perfect stay"

"The room was super beautiful and the staff were very friendly and helpful. "

"Place is clean and cozy , staff very attentive and helpful . "

"Santiago and Edgar were wonderful. The housekeeping was amazing. The plunge pool was perfect. Close to amazing sunset rooftops"

"Nora and Jesus were wonderful. The area beautiful. Thank you "

"Absolutely a gem ! Beautiful spotless, thatched rooms and all with ocean view and private beach. Resort has own restaurant and at the helm is Martin. A man of detail. Staff from Juanita, Franco to Emi were top class. Front of house and welcome was spectacular. Our 2nd time here but not our last. Stunning"

"We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway."

"Absolutely lovely little place would recommend to anyone heading to Tulum to use this property there's a huge beach one side a short walk away and another further up by jaguar park with the myan ruins. Tye first one is closer tho and still has plenty to offer. Loved our stay. "

"Beautiful, safe, peaceful, laid back luxury! Food and drinks were top notch! Absolutely would return for a quiet getaway."

"Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!"

"I would definitely recommend this place to someone. Very clean and beautiful and location was awesome wonderful experience."

"Amazing staff, Armando, Jorge and Orlando went out of their way to make our stay a lovely experience "

"Food and staff are amazing! "

"We will definitely be back here again!"

"Loved our stay"

"Wonderful Stay"

"Great location great rooms great staff great experience "

"Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!"