Tulum Hotel Guide - Playa Ruinas hotels in Tulum, Mexico.

"Incredible Venue…Preferred club well worth it."

"My daughter and I stayed here for a week for a much needed vacation. The bungalows were cozy and the beaches were beautiful. Great location too. The food at the restaurant was decent. My favorite dish was the Tuna Wontons. Yum!! But what really stood out for me was the staff. Everyone was so nice and helpful. My daughter ended up getting sick while we were there and the staff went out of their way to help me take care of her. From running into town for me to go pick up medications, to wrapping up food from the restaurant to take back to the room for her, they went above and beyond to make sure we were taken care of. It can be pretty scary to try to care for a loved one while in a foreign country and without transportation. But they all were so helpful and supportive that I didn’t feel scared or alone during that time. Thank you all from the bottom of my heart, Alito crew! You made the whole experience a very positive one, when it definitely could have gone way differently. 10 out of 10 in my book!"

"A lovely hotel with spotless rooms and lush grounds. The staff was kind and helpful. Great location for exploring the city. I highly recommend!"

"The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk."

"New hotel, very clean and family friendly. The lobby was initially hard to find (driver had to pull under ramp and signs were lacking). Easy check in and hotel responded several times to answer questions and confirm room prior to arrival. We loved the pool area and the restaurant. We had dinner (the best pizza) and drinks (try meztcalita) Excellent food, drinks, and service. Bed was on the harder side, but pillows were great!"

"Great"

"Lovely place, very peaceful"

"Great place and everyday I was able to see a sunrise. Highly recommended. Thanks Monica! "

"This was the most fun and unique hotel I’ve ever stayed in! The beds are really comfortable, the staff is so kind and helpful, and the location is soo gorgeous. I was a bit curious about how going outside in a private courtyard to the bathroom would work, but it was totally fine. Do remember to use bug spray."