Tulum Hotel Guide - Gran Cenote hotels in Tulum, Mexico.

"Our room was always cleaned, with fresh towels and the staff were very pleasant. Our Butler Julio took especially great care of our needs, from making dinner reservations, to suggesting different activities, to making sure we were always comfortable. I can’t express enough how efficient our Butler Julio was! Thank you!"

"I stayed at this property from January 18th to the 29th. I have to say it was life changing. From the views, sound of the waves, friendly staff, to dancing on the beach under the stars, I can’t recommend this place enough. A big thank you to my concierge, Caleb. He was an outstanding support system and helped me navigate everything from tours to history and traditions. Although I came to Tulum by myself, I leave with lifelong friends and beautiful memories. "

"From location to staff, rooms, ambiance, food, the cats lol. Everything was great!"

"Spotless room. Gym is fantastic! Offers for credit dollars are good. Shower and bathroom toiletries are very good! The only suggestion we have is to m put a small dresser or shelves in the room for our clothes."

"Excellent and beautiful hotel. Really happy experience close to archeological park"

"Lovely staff, clean complex and swimming pool. Room very spacious and comfortable. "

"A delightful gem in a quiet, residential neighborhood. Very clean. Modern. Well equipped kitchens. Friendly and helpful staff on site during business hours. A little confusing to find on the first try. It is an apartment complex in a gated neighborhood that has been converted into an apartment hotel. A little confusing to find on the first try. The address will get you really close on Google or Apple maps. Great for people who rent a car and want to cook some of thier own meals. Nearest grocery store is more than a mile away. 2 miles from the central commercial area and 5 miles from the beach. A great option for people who want to 'freestyle' their time in Tulum away from the hotel zone. It was easy for us, we both speak Spanish and are comfortable driving around town. "

"The staff was amazing! Each day you were greeted with a big smile and told to enjoy your day! Each night you were greeted with an even bigger smile and wanted to know about all your adventures. Rooms were very clean and comfortable! We are sad to leave as we met so many people at the hotel (staff) and around the town that became like family! Shedding a little tear as we drive to the airport, it’s not goodbye it’s see you later ❤️"

"We had a wonderful time at this property. If you are looking for peace and quiet, this is the place to be. The setting is lush and truly serene. The host was a delight. She was always available whenever we had a question, a great resource for suggestions and things to do, and anticipated anything we might have needed. She went above and beyond to make our visit seamless, relaxing, and a one-of-kind experience. Everything about the home was perfect and exactly as described. We're already planning a second trip back!"