Akumal Hotel Guide - Yal-ku Lagoon hotels in Akumal, Mexico.

"We had a great stay at Grand Palladium Kantenah Resort. The resort itself is very good, and we were pleasantly surprised with a VIP upgrade, which made a noticeable difference. The Family Selection beach area was especially nice — less crowded and more comfortable. Overall food quality was good, although the desserts could definitely be better. During our stay we booked three à la carte restaurants. La Paisana and Sumptuori (teppanyaki tables) were both very good. Portofino, however, was a bit disappointing. The service was good, but the food didn’t live up to what we expected from an Italian restaurant. Overall, we really enjoyed our stay and would definitely recommend this resort, especially if you can get the Family Selection or VIP upgrade."

"Room was great! Always clean and restocked with grab towels, beer, water! Staff at every bar was so friendly and helped out! Food was great. Never had a bad meal anywhere. Sometimes the main course portions are a little small but just order an appetizer or soup and you’re good. They cater to you when booking through Expedia compared to other companies. You get a different colour wristband and they know to look after you. I honestly wouldn’t book through another company knowing that. "

"Fabulous stay! The condo was spotless and fully stocked with everything we needed. The pool was clean and refreshing, and the beach was absolutely gorgeous. The whole area felt safe, peaceful, and friendly, with plenty of convenient parking. We arrived late at night and had a little trouble spotting the ‘Nahil’ sign above the entrance, but we found it. The night guard, Alberto, was incredibly kind and helpful. The only downside to our entire trip had nothing to do with the condo or the area .. If you rent a car, the only problem we had was fueling up at the Pemex gas stations. They try to rip you off every time. You have to be very aware and make sure they start the pump at zero before pumping your gas don’t let them distract you!! and give them the exact amount. Do NOT hand them a credit card! keep it in your hand to use tap and pay because they will steel your card info! and if you hand them the correct amount in pesos and they act like you handed them the wrong amount (they bill switch) just roll up your window and drive away! They could probably fix this problem by changing to self-pay and self pump. Hopefully they figure that out. But back to the condo in the area…flat out amazing. We will be back!! "

"Nice property. The food was average, but better than other all-inclusive resorts I’ve tried. Great service and very friendly staff. The only issue was that they wasted half of our day trying to sell their travel packages. There was one lady on their sales team who was extremely rude and had a lot of attitude when we declined their “promotion package”. "

"Lovely, comfortable, well equipped property with stunning views of half moon bay. The gardens and swimming pool are perfect for relaxing and there were always sunbeds available on the complex beach. Diana, the owner was friendly and helpful and the site manager was always available for help with any problems."

"Our family just finished an incredible week at Casa Caleta. From the fast communication with Karla, to the lovely home and meals cared for and prepared by Isidro, Leo, and family this was perfect. We would absolutely stay again."

"WONDERFUL PLACE!! Casa de colores was ideal for our group of eleven. Loved the house with bathrooms in each bedroom. The pool was perfect. The caretakers came daily to take care of the house and were amazing. The town of Akumal is super cute with great restaurants nearby. Would highly recommend the Chef Service and renting golf carts. We will be back. "