5/5 - Excellent
ZamanFamily
The staff make this place and they are a superb bunch.






Very clean
Reviewed on 24 Feb 2026

I'd say we had a great week here I have literally no complaints. The food was great. The room service was great. Our room was always clean even when I had the do not disturb on the Butler would confirm pools were great. I loved the family selection aspect, but we did spend most of our time at the ...
Reviewed on 24 Feb 2026

Everything was amazing! No complaints! The swim up pool room was wonderful. Housekeeping came everyday to clean the room and came every night for turn down service. The staff on the entire property were so nice and accommodating. Our local host Josue checked in everyday to assist us with anything ...
Reviewed on 25 Feb 2026

This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure.
Reviewed on 22 Feb 2026

We had booked 2 reservations as our flights got changed and they were able to connect our stays so that we could stay in the same room. The condo was spacious and had everything we needed. Complete fridge, all the toiletries etc. The only suggestion is to maybe offer a few different thickness of ...
Reviewed on 23 Feb 2026

The room was ok, kinda loud with construction workers working which I didn’t know about until check in time which I couldn’t do anything about! Front desk staff were giggling at me because I didn’t know Spanish! No ice machine on property, no face towel and water pressure was weak at best. Probably ...
Reviewed on 24 Feb 2026
Commune with nature and explore the great outdoors at Tajma Ha Cenote during your travels in Kantenah. Stroll along the seaside in this romantic area or seek out the snorkelling spots.
You can take time to visit Tulum Brewery during your travels to Xetna. Stroll along the beautiful beaches in this romantic area or visit its top-notch restaurants.





The staff make this place and they are a superb bunch.
Didn’t really venture out of the resort to see the surroundings, we only did organised excursions.
