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Aparthotel

Playa Palms Beach Hotel

4.0 star property

Choose dates to view prices

Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
The current price is €90
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Private kitchen

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse

Penthouse

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About the area

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    3 min walk - 0.3 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Aldea Corazón
    4 min walk
  • Calle 12
    2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    4 min walk
  • Mandala
    2 min walk
  • La Caprichoza
    3 min walk

About this property

Playa Palms Beach Hotel

A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 23 Apr 2026 start from €90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 982 out of 1790 reviews
Rating 8 - Good. 498 out of 1790 reviews
Rating 6 - Okay. 168 out of 1790 reviews
Rating 4 - Poor. 62 out of 1790 reviews
Rating 2 - Terrible. 80 out of 1790 reviews

Reviews

Verified

10/10 Excellent

Jesse

Liked: Cleanliness, check-in, communication, listing accuracy
Nice pool right outside my room
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Ruben

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Oriol

Liked: Cleanliness, check-in, communication, listing accuracy
This may not be the place for everyone but it was Perfect for us. Beautiful room with a view of the Ocean. Beach front loungers and a view of the Sea. Not awimable but a walk to the main beach. Room was perfect and well kept. Food service available on the beachfront and breakfast for a small fee. Efficiency suite with fridge, 2 burner stove, microwave and coffee maker. Walking distance to everything we needed. A lovely stay with welcoming staff.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness
Lovely, small boutique hotel. Close to everything. Staff were very helpful. Something that surprised us, was only given two coffee pods for our four day stay. No complimentary tea. Otherwise, a pleasant stay.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

William

Liked: Cleanliness, check-in, communication
I think that the breakfast should be for free. I think that you should explain to people about how the 2nd floor is with the rooms and the beach area should be a better picture taking with that. Because having the boats in front Of what you're looking at all day is not what you see in the\n Promotion pictures that you send one line
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, check-in, communication, listing accuracy
I LOVED this hotel once I moved to the 2nd floor.. Definitely worth the upgrade! The room, space, views, accommodations, and location to everything is great… however, that particular few blocks is kind of dark and secluded at night and there’s not really any type of access to a swimming beach from the hotel.. it’s about about a 4 minute walk to a nice beach..but I would definitely come back here! Staff was great! Gracias Alfredo!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

shelley d

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great one bedroom suite with a view of the ocean through the palms. Staff were pleasant and very helpful. A great stay, within walking distance to 5th Avenue and shopping. Fabulous pool, small beach with fantastic view of the ocean. Swimming beach nearby.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Erick Eduardo López

Liked: Cleanliness, check-in, communication, listing accuracy
Solo faltaría que limpiará su playa del sargazo que hay
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Staff are very helpful and friendly. Hotel is right on the beach. Hotel is far enough away from the night life so not much noise. This is not an all inclusive, you can order breakfast for $10 us cold meal or $15 us per person for a hot meal. The restaurant next door is very accommodating, you can order and they will bring it right to your room or beach , we used them several times, great food!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, check-in, communication, listing accuracy
The location for fish and the area 10, guy with the stash great reception
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, check-in, communication, listing accuracy
We had an incredible stay here! This beautiful little beach hotel really has everything but a bar (which you wouldn’t really want anyway with so many within 2 min walking distance). Our room was very clean, equipped with everything you’d expect from a more premium 4-star experience. The staff were also amazing. Super friendly and helpful, they provided tons of recommendations for food and nightlife that we really enjoyed. The room’s ocean and beach view was great, especially from the patio where they bring continental breakfast to the room each morning. On its own the breakfast is awesome but my wife and I split one of the entree options - 100% worth doing especially for the price. All in all, we couldn’t be happier with the stay here. 5/5 across the board.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, check-in, communication, listing accuracy
Room was great. Had everything we needed. The water jug with dispenser was a great touch. Location was very close to 5th ave..only a two minute walk. But far enough you don’t hear all the noise. Would stay here again
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Nina

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
The room was nice, and the staff is very friendly, but no beach at all. Instead, it was an opportunity to sit in front of stinky water covered with terrible seaweeds. Staff says beach corrosion began 5 years ago—no chance to get into the water at all.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, great location, clean rooms. This was our second visit there we will be back. They would’ve received excellent, except for our breakfast weren’t delivered correctly
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is beautiful, the staff is friendly and really nice, the space is charming, 1st class. All the beaches in playa are not as good or as big as they used to be so the beach is tiny. Beach club next door is nice, friendly. I would return. This is strickly no smoking.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second stay at Playa Palms. The room was excellent and clean. The staff is always great. Carlito at the door is a treasure.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Eveything was nice.
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

paola dominguez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente servicio del personal
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Bendhiba

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms could use a bit more of love. Great staff and perfect location though.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ashraf

Liked: Cleanliness, communication
Disliked: Amenities
Good value for the price. The beach is pretty much gone in the back. The Toilet in my room was broken had get front desk up to the room twice.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026
Verified

6/10 Okay

Anne

Liked: Communication
Leider war das zweite Bett unter dem Dach nicht nutzbar für normal gewachsene Menschen. Strand wäre zuviel gesagt und zwischen all den Booten baden oder schorcheln gehen nur eingeschränkt möglich. Das Personal ist freundlich und zuvorkommend.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

James

Liked: Amenities
Good
Stayed 4 nights in Dec 2025