4 Star Hotels in Akumal, Quintana Roo

"Beautiful and clean... Great area..."

"Nicer than expected. Nice clean building, new comfortable spacious place with beautiful finishings, safe area. Only complaint is that we had no instructions to check in. We arrived at 8pm. Luckily a very helpful neighbor was able to contact the property manager and got us the door code to get into the place. I’d definitely recommend this place. Just make sure to get the door code before arriving. "

"Excellent place to go with the family, the house was clean and very spacious and comfortable at a good price, I highly recommend it."

"They make you wear an ugly plastic wrist band, give you a hard time about leaving the property and if you cut off the ugly wrist band you’re charged $100. Also the food was terrible. I felt Like I was in a high class prision at the rate of $500 a night. Never Again."

"Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. "

"My family stayed here for 2 nights. This villa is very spacious with two bedrooms: one with a king bed, and the other room has two single beds so it's perfect for my family. There's a full kitchen with a huge fridge and nice gas stove. The roof top area is nice too but unfortunately the hammock was broken and we didn't have a chance to use the roof top jaccuzi. Just a note that the roof top is accessible from a stairway OUTSIDE of the house. Also we had some issues with the hot water...

"This trip was great for a group of us wanting to stay in the same place. It provided us plenty of space to cook meals, rest, and play in our own private pool. It is part of a larger resort with access to several larger pools, activities, food, drinks, and beach. It is a full house with fridge, kitchen, grill, and dining room table. However, they don't provide water, or any easy ways to get a large amount of water that a group of 8 needs. They also don't provide dish soap, dishwasher...

"Réservé 8 mois avant, annulé 48h avant notre arrivée. Relogement annoncé à l'hôtel Coba dans le même complexe Bahia Principe (confirmé par mail par Expedia), aucune réservation à notre nom à notre arrivée. Personnel très désagréable, refuse de prendre contact avec Kiin condos, Expedia ou la centrale de réservation Bahia. Nous contactons Expedia qui annonce après une longue attente qu'une chambre est disponible le lendemain, mais que nous devrons passer la 1e nuit ailleurs. Nous refusons car mon...