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"The staff were great"

"It was ok"

"Clean, friendly staff"

"Room was a disaster. Drains in room did not work called for service everyday I was there. The drain in sink was fixed day 3 along with the shower handheld component. However, shower drain never was fixed and we had a flood in the room that reached out to the beds. My kids were showering and didn’t realize that it was overflowing on the fourth day. We called to complain someone came out and tested and said it was fine. I was told it was fixed so the fifth day they didn’t pay attention to it assuming it was fixed. Well, it certainly was not and just a bad flood all over again. The hotel did not want to compensate us in any way. "

"The hotel is so clean, and there were plenty of activities! We wish it were a little easier to get food at the pool and easier to determine where activities were taking place."

"Soda dispenser and modelo self service at each pool an improvement "

"Yes"

"1"

"Amazing location, great staff, very clean."