Holiday Homes in Akumal

"We had a great time. We relaxed on the beach and by the pool for 4 days. The resort was clean, the room was nice and the staff were friendly. Only complaint is the pillows were too thick and too firm. Everything we enjoyed. "

"The property is old, depressing, and smells strongly of mildew. The drinks are not of high quality, and they try to charge for everything. The front desk staff is incompetent, the food is of poor quality, and the location is very far from the airport—making the cost of transportation to get there exorbitant. Although it belongs to a lower category, . I would not recommend the Bahia Principe Luxury Sian Ka'an."

"We had issues with our first room so we had to change rooms. The issues were our air conditioner would not cool. The safe in our room would not work right We also had a smell in our room that we couldn’t figure out where that was coming from We moved to another room and had the same issue with the AC The staff was great if we couldn’t walk somewhere, we could take a golf cart. They will come pick us up at our room. The food was good The beach was not good. We couldn’t go to the beach because of Sargasm. We didn’t have small children with us "

"We had a lovely time at the Sens, the rooms were clean and the food was good. The thing that made it lose a star is that they require you to leave the facility at 12pm sharp, so if you have a flight leaving at 6pm then you have to book another night or sit in the airport for hours????"

"Incredible property and staff"

"Great!"

"Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall."

"Would highly recommend. We’ve stayed at many resorts in Mexico and this one exceeded our expectations. We wanted the higher end all inclusive feel but with more lush greenery. The staff was top notch and attentive to our every need - more than i was expecting but it was incredibly helpful. Every member of the staff would stop what they were doing to show us directions to a restaurant, give us tips on the area, etc. Every "

"Airport shuttle should be included. Also have more silent disco it was so much fun! "