Kantenah Hotel Guide - Tulum Brewery hotels in Kantenah, Mexico.

"Our stay at Grand Sirenis Riviera Maya Resort & Spa was absolutely amazing from check-in to check-out! From the moment we arrived, everyone was so attentive and welcoming. The resort itself is beautiful and incredibly clean, you can really tell they take great pride in maintaining the grounds. Every area felt well cared for and relaxing. The staff were truly INCREDIBLE. Guest services consistently checked in on us, and since we booked through Expedia, we even received a complimentary hydrotherapy spa experience, which was such a nice touch. At dinner each night, the staff always made sure we were happy, and the service at every restaurant was top-tier. Our favorite experience was Carnal—the show and the food were both AMAZING and definitely a highlight of our trip! But the person who truly made our stay unforgettable was Isaias, the bartender at Sambay. He went above and beyond for my boyfriend and me, providing exceptional service and making every visit so fun and memorable. Overall, this resort was nothing short of perfect. If you’re thinking about going—DO IT. You won’t regret it! "

"El Dorado Seaside Suites is marketed as a five-star resort, but in our experience, it falls short of that standard. There are positives: the property is beautiful, rooms are very large, and the included excursions are a major highlight. Our trip to Maroma Beach was incredible. One staff member, Gabriel on the Palms side (Bali beds/exotic lounge), was exceptional and truly made a difference. However, the overall experience didn’t match expectations. The rooms are spacious but dated, and we had several issues (shower not working properly, broken phone/TV, balcony door that didn’t lock). Some were fixed quickly, others weren’t addressed. Food was a major disappointment. Aside from a decent meal at Mia Casa, the buffet and room service were poor and not at a five-star level. Service was inconsistent. Concierge support dropped off after declining the timeshare presentation, and we were given incorrect information that caused us to miss an event. Dining reservations were limited to very early or very late times, with little flexibility. Transportation was unreliable. Shuttles were inconsistent with long waits, and there was no coordination during busy times. It was also difficult to find loungers, as the policy against reserving them isn’t enforced. Overall, this felt closer to a 3–3.5 star experience."

"Excellent stay! The hotel was very clean, comfortable, and beautifully maintained. The staff was friendly(Kiyoshi, Daniel, Julio and other ones) professional, and always ready to help. The room was spacious, quiet, and had everything needed for a relaxing stay. The location was convenient, and the overall experience exceeded my expectations. I highly recommend this hotel and would gladly stay here again!"

"Property was clean and easy to get around. The staff was Amazing. Kudos to Gabriel and MAGGIE for their amazing butler service."

"The rooms were good and the food was excellent. The heavy pressure sales for membership however took a good 3-4 hours of our day. "

"Food was amazing, facilities are excellent, great service!"

"Great resort, excellent food choices. Good entertainment "

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"Everything was great!"