Neptune City Hotel Guide - Jersey Shore Premium Outlets hotels in Neptune City, United States of America.

"Everything was very pleasant would stay here again if the situation presented itself. "

"Definitely worth the upgrade to ocean view rooms. They are much nicer than the city view. Otherwise, as always, you can’t beat the location and the staff were EXCEPTIONAL! Especially the gentlemen at the door! "

"Best place to stay is Asbury Park. Cafe and bar had delicious food and beverages. The staff were very helpful and friendly. Rooms are always clean and comfortable. Live music was very mellow and cool. Highly recommend. "

"Walked in around noon and the front desk employee was on her cell phone. I waited, and when she didn’t acknowledge me, I said hello. She responded in a rude and clearly annoyed tone, “Can I help you?” as if I was bothering her. I explained that I had a reservation, and she simply said, “Come back after 3:00,” with no effort to assist or provide any courtesy. Very poor customer service. Front desk staff should be welcoming and professional, and this was the complete opposite. If you are looking for good customer service and safe hotel for your family, this place is not it. I would strongly recommend the Latitude Hyatt instead, a completely different and much better experience."

"Thermostat in room did not work. Lamp missing on wall. Cracked tiles in shower. Peeling paint on ceiling. Not a well maintained property. "

"My daughter had her 15 year old slumber party here and her and her friends loved it!!"

"I’m "

"Yes"

"Cleaning was done beautifully every time they were done my room looked amazing. Staff as kind and fast. Breakfast was pretty good for the most part. "