Kantenah Hotel Guide - Family Friendly Hotels in Kantenah, Quintana Roo

"Food quality was poor. The shower pressure was so low."

"First time doing an all inclusive and we reallly enjoyed every part of it. Anything you could possibly need for the trip was provided by the hotel such as waters soda beer and snacks in your room and a 24 hour lounge that had a bar and plenty of options for late night snacking. We loved the cafe by the lobby which had coffee pastries and ice cream. For breakfast they always had fresh squeezed orange juice and so much variety we never got tired of the food even after 9 days. For the other restaurants you do need to make sure to make a reservation with the concierge a day prior. All the food was great as well as the drinks at every restaurant in the hotel. Although you don’t need to leave the hotel it was nice to be so close to the famous 5th street to simple walk around at night so that was a big plus. They had two really nice set ups for pools. The main one had music and activities and clearly it was more of a party pool but they also had a more quiet pool area with a more relaxed vibe with great bar service. I will say that our favorite part of the trip was how beautiful the rooms were there was a tub inside the room and a hammock on the balcony and 24hour room service which made the stay extra special. There was a lot of seaweed that made it hard to use that beach but it didn’t affect our stay at all. We chose to tip the staff during our stay when we could due o how attentive they were 😃 "

"Yes everything was good "

"This is a beautiful property with so much to do throughout the day. Activities such as volleyball, darts, horseshoes, water polo, aqua gym, stretching, Latin dance lessons, & more continue throughout the day or you can just relax on the lounges & enjoy the sunshine. There are 4 pools, take your pick. Although the beach is not on the property, it is a 7 minute walk through a lovely shaded path or you can be driven there by a golf cart that runs every 10 minutes. The Buffet offers a wonderful variety of food & plenty of fresh fruits & vegetables. There is so much to choose from. There is also an Asian restaurant, Italian & Steak House you can go to without making any reservations. All are delicious. The waiters at all restaurants are very friendly & helpful. You will see Wilbert, one of the head guys at the buffet. We got to know Polo who served us at breakfast. The rooms are spacious, some people say a little dated but were fine for us plus there is a lot of storage. The shows at night are wonderful! The activity folks are amazing working throughout the day & into the night providing exceptional entertainment. They are true professionals. Shout outs to Daniel, Eduardo, Saul, Norbeto, Rafael, Johnny, Nadia & Jacqueline to name a few who helped make our vacation fun, memorable & so enjoyable! You will love the RIU TEQUILLA !!"

"Where do I begin! From start to finish, the staff was kind, attentive, and accommodating. We celebrated my wife’s birthday and truly felt welcomed the entire stay. The food was outstanding — breakfast, lunch, and dinner at every location were consistently excellent. The restaurant variety was impressive and easily one of the highlights. Housekeeping kept our room spotless and fully stocked daily. The property itself is beautiful, well maintained, and clean throughout. The pool area was spectacular (with poolside bars!), making it both relaxing and fun. A special thank you to our concierge, Raul — he was exceptional. Extremely helpful, resourceful, and genuinely welcoming. He made a big difference in our experience. The one major downside was the Travel Club staff. Although polite, the staff was persistent and pushy from the moment we arrived. We were pressured to attend a presentation and expected to make a financial decision on the spot without time to research or think it over. That felt uncomfortable and unnecessary during what should be a relaxing vacation. The beach had noticeable seaweed, limiting swimmable areas, though there was a small usable section. Overall, we had a wonderful stay and would return."

"Todo muy bien.. Regreso en 30,, "

"Great for family "

"Very nice, only the beach ,full of seaweeds :(("

"Hace falta más variedad en comidas y las bebidas son de baja calidad "