Kelham Hotels

"Incredible location and great value for money - our room was nice and comfortable. Two main things let the stay down - first off, there was a horrible smell in the hallway when we first arrived, which had spread into our room. Everything was fine after we aired it out, but we had to hold our breath whenever we left the room. Secondly, when checking out the receptionist was very rude. Didn't even look at us when we walked up to the desk, just said "bear with me" and carried on working on the computer for a couple of minutes before turning to face us. Everyone else we spoke to were very nice."

"Very noisy residents at 3.30 am then a set of ladies returned at 4.30 and they was even louder, Couldn’t get back to sleep after that. Receptionn staff was very good. "

"Excellent"

"Clean room but couldn't open windows as to much noise from outdoor fans and the smell if greasy food was on level 2 at the back apart from this was a good stay "

"Good location. Breakfast was very good. Room was clean and spacious. Lots of seating areas. Car park was convenient but be warned the spaces are very small and really struggle to fit most cars and have space to open doors. Also the height is low and if you have a car that is low it will hit the bottom on the slopes. £18 per day or cheaper if paid in advance with room (on hotel.com)."

"The room was clean, but the main door didn’t latch on its own and the strike plate was loose. I had to mess with it to get it to latch properly. The shower floor was ultra slippery and the lack of a shower curtain allowed the splashing water to spill out onto the tile floor making getting out treacherous. The soap did was hanging off the wall.The sauna was closed due to repairs and the pool closed early. The "

"We received a warm welcome on arrival. The room was compacted but well presented and clean. Modern shower, ironing board and built in walldrobe. There is car parking at the rear with cameras and spot lights to keep your car secure. We used the swimming pool and sauna during our stay it was great to relax for while!! The breakfast was well presented and catered for special requests ie poached eggs. Overall we would stay here again in the near future. Many thanks. Well done."

"Bar snacks and Sunday brunch are excellent. Beautiful hotel."

"The bed was 2 singles pushed together which obviously kept spreading apart. "