New Orleans Hotel Guide - Kenner Planetarium & MegaDome Cinema hotels in New Orleans, United States of America.

"First off we asked for ground level floor due to having a 4 yr old in a wheelchair and they put us on second floor with only one working elevator. I had asked 3 times before making reservations if pool was open and after bringing bathing suits, they were closed for 2 weeks! The housekeepers would not clean rooms and we couldn’t take a shower and the faucet stayed on all the time😤 . The fridge froze everything we put in it and couldn’t eat anything. The tv was broken ; top part of tv was blocked out😮. Our stay was for 4 days and when I spoke to the manager and Jeremy about situations and I only got the response of we’ll get back with you. My husband is from a huge family there and we will not be returning there! Also was told we have to pay $75 deposit to they as that was never brought up when making reservations. And when I did pay that , they said it would be refunded when we checked out. Only to find out we have to wait 5 to 7 days for our deposit. Never , ever again!!"

"Parking was safe and easy. The room was very clean it smelled clean as soon as I opened the door. I have no complaints. My day was good for what I paid. "

"Breakfast selections were especially good; in particular, the pork and turkey sausage!"

"It’s a bit worn out but affordable in a good location and super friendly and wonderfully accommodating staff"

"Ok"

"The guy that v did the airport transport other than taking forever was very personable. Only nice thing I can say."

"Have to request housekeeping. Property outside filthy. Customers lounging in folding chairs in front of property drinking. No Netflix. No microwave in room."

"Front desk workers was really nice"

"My husband and I visited this hotel with our friend; therefore, we loved the 2 separate bedrooms, each with a king size bed! However, both bedrooms were dark. The only light was from the window and 2 small lamps on each nightstand, in the bedrooms. The beds were comfy, but only had a sheet and thin coverlet. We did ask at the desk for an extra blanket for each room. They happily provided them. The jetted tub was in one room, very dark in that area. Air conditioning was wonderful! The television was extremely confusing as far as finding free tv. Maybe provide instruction card and list of available channels. Breakfast was not good. If you only want a bagel or cereal, it was ok. Sausage was inedible. Should apple juice be that foamy? Tasted ok, but curious. Employees were very nice."