Keramas Hotels

"Booked this because it was supposed to be within walking distance of the terminal. Turns out that it’s 900m in high humidity. The family room was very spartan but functional. Breakfast was pretty terrible for a Hilton. Won’t be booking this one again."

"Staff were excellent and friendly"

"The Ayodya Resort is very large and beautiful. However, I wasn't really satisfied with my room. It was tired and a bit run down for a five start resort. I had also booked a family room and requested three beds as it was for one adult and two children. We arrived late afternoon to find that we had not been given this but had a queen and sofa bed so my daughter slept in my bed that night. I queried whether we could get it changed the next day and we were given another room with a third bed stuffed in next to the sofa bed. I didn't need this as I just needed the queen to be switched to two singles and my son was happy on the sofa bed. It just meant for our time there we couldn't sit on the sofa as the third bed was shoved up against it. Also, apparently 'family room' means a tiny tent for a toddler in the corner of the room with a couple of stuffed toys inside. Don't trust the photos. I ended up leaving three nights early and finding another hotel. I was disappointed with my stay as I'd been looking forward to it for a long time. Luckily the kids are young enough not to notice. "

"Pool was amazing Room was large enough and clean Staff was excellent and very friendly Breakfast was great - maybe a bit different some days would be even better. "

"Great hotel. Nice staff. Lovely breakfast "

"The property overloaded yet overstated. Management needs improvement, more staff on property that size. "

"Room was spacious and really clean. The staff were really pleasant and helpful. Breakfast excellent. Lots of choices and all fresh and well prepared. Travelled with small children and they were happy and felt safe. Staff were marvellous with them. Thankyou for a great holiday!"

" Noisy. Checked in late and was hoping for a peaceful night’s sleep. No such luck. Families and children running around the corridors at 11pm; people slamming doors and then not exactly quiet at 6am. Less of an issue as we also needed to be up early, but very frustrating, nonetheless. Staff were friendly and welcoming Pleased I’d only booked one night. Do not recommend. Very disappointed "

"Breakfast and the pool was amazing good...already thinking of planning another trip"