Mambal Hotels

"Pool was amazing Room was large enough and clean Staff was excellent and very friendly Breakfast was great - maybe a bit different some days would be even better. "

"Great hotel. Nice staff. Lovely breakfast "

"The property overloaded yet overstated. Management needs improvement, more staff on property that size. "

"Room was spacious and really clean. The staff were really pleasant and helpful. Breakfast excellent. Lots of choices and all fresh and well prepared. Travelled with small children and they were happy and felt safe. Staff were marvellous with them. Thankyou for a great holiday!"

" Noisy. Checked in late and was hoping for a peaceful night’s sleep. No such luck. Families and children running around the corridors at 11pm; people slamming doors and then not exactly quiet at 6am. Less of an issue as we also needed to be up early, but very frustrating, nonetheless. Staff were friendly and welcoming Pleased I’d only booked one night. Do not recommend. Very disappointed "

"Breakfast and the pool was amazing good...already thinking of planning another trip"

"Mucha humedad, en las habitación, y un poco de moho, en el baño, todo lo demás excelente "

"My husband and I loved our room. It was clean and reasonably sized. The shower was very large and fully enclosed hence no water all over the floor when you’ve finished, which is usually the case in a lot of Bali hotels! So nice to step out onto a dry floor! The breakfast was yummy, lots of choice and fresh, well presented food! Staff were so polite and friendly and very accommodating! Air conditioning worked well! The pool is well maintained and very relaxing. Located in a good area, close to lots of shops and amenities. Very close to airport. Saves long journeys to and from the airport. Our only complaint was it’s located next door to a large church. We could hear a mixture of singing & voices talking which was extremely loud due to being broadcast over a loud speaker! This happened the day we arrived and went on for about 4-5 hours non stop and on the Thursday before Easter it went from lunchtime till 11.45 pm, approx 12 hours!! It’s not the hotels fault but unfortunately it was hard to escape it. We closed our doors to the balcony but we could still hear it. We would stay there again but not on Sundays or whenever there are religious sermons happening! "

"Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience. "